Phyllis Priegue
Summary
Corporate aviation leader with extensive experience overseeing cabin operations, flight attendant teams, safety management systems, and executive level service delivery. Proven ability to align safety, training, service excellence and fiscal responsibility with corporate aviation objectives. Recognized for strong leadership, operational discipline, discretion, and commitment to a culture of safety and consistency.
Overview
25
25
years of professional experience
Work History
Lead / Senior Flight Attendant – Corporate Aviation
Pfizer, Inc.
Trenton
03.2001 - Current
- Provide direct supervision and leadership to corporate flight attendant team, ensuring operational, safety, and training objectives are met.
- Oversee all phases of cabin service and inflight operations to maintain consistency and executive-level service standards.
- Deliver VIP cabin service for executive and high-profile travelers.
- Coordinate catering logistics and ensure cabin readiness for each flight.
- Manage catering budget and commissary inventory, vet vendors for safety, quality, and cost efficiency.
- Streamline catering expenses while upholding premium service standards. Reduced budget costs over 20%
- Facilitate onboarding and provided mentorship to new flight attendants.
- Conduct pre- and post-flight reviews to identify operational challenges and enhance service delivery.
- Develop and deliver training programs; conduct check rides to ensure competency and standardization.
- Grow flight attendant procedures, checklists, and service protocols.
- Promote and maintain a strong culture of safety aligned with company policies and Safety Management Systems (SMS).
- Troubleshoot cabin systems including environmental controls, galley systems, seating/berthing, and onboard connectivity.
- Maintain comprehensive knowledge of Aircraft Operating Manual (AOM); lead revisions and procedural updates.
- Collaborate with industry leaders on Client Advisory Board at MedAire to provide strategic insights.
- Participate in discussions and decision-making as a board member on Cabin Managers Roundtable.
- Ensure regulatory compliance and emergency preparedness.
- Founding member of flight attendant committee for Delaware Valley Business Aviation Association.
Education
Queensborough College
Bayside, NY01-1984
Skills
- Inflight safety and regulatory compliance
- Schedule coordination
- Team leadership
- Adaptability
Education And Certifications
- Aircraft-Specific Initial & Recurrent Training
- CPR / AED / First Aid Certified
- Safety Management Systems (SMS) Training
- Food Safety & Handling Certification
Timeline
Lead / Senior Flight Attendant – Corporate Aviation
Pfizer, Inc.
03.2001 - Current
Queensborough College