Summary
Overview
Work History
Education
Skills
Timeline
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Phyllis Rasmussen

Dorr,MI

Summary

Energetic Assistant Director of Admissions polished in advising incoming students on admissions procedures and implementing and evaluating policies to enhance effectiveness and efficiency of recruitment and admissions programs. Offering 4 years of experience planning and developing strategies for admissions of undergraduate students. Expertise in student recruitment and retention. Committed to helping students reach their educational goals. Driven and persuasive communicator, always looking to exceed goals and milestones.

Overview

12
12
years of professional experience

Work History

Assistant Director of Admissions

Ross Education
05.2023 - Current
  • Completed approximately 200 phone calls day to generate prospective students and guide students through admissions process.
  • Cultivated engaged student population with successful orientation programs.
  • Evaluated applications using a holistic review process that considered both academic achievements and personal qualities of each applicant, ensuring a diverse incoming class each year.
  • Collaborated with faculty, staff and students to identify and address institutional challenges.

Admissions Representative

Escoffier Online
02.2021 - 02.2022
  • Enhanced communication within the admissions office by creating regular reports detailing recruitment efforts, trends, and projections to share with colleagues and management.
  • Accurately inputted patient and insurance information into company's computer system using Ring DNA and Ring Central systems as well as Cvue, Excel, and Word.
  • Prepared prospective students, offered information and represented institution by presenting multiple program offerings.
  • Utilized data-driven tracking system and recruitment processes to find optimal candidates for interviews and employment opportunities.

Customer Sales and Outside Sales Representative

Welch Packaging
09.2019 - 08.2021
  • Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Consulted with businesses to supply accurate product and service information.
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Built strong client rapport to establish diversified network of connections.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.

Store Manager

Mattress Firm Holding
12.2017 - 12.2019
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Office Manager

Village Green Apartments
02.2017 - 11.2017
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Director and Administrator

Ymca Camp Eberhart
01.2012 - 01.2017
  • Supervised creation of exciting merchandise displays to catch attention of store and camper customers.
  • Assisted in recruiting, hiring and training of team members.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Championed corporate social responsibility initiatives that enhanced the company''s reputation in the community and industry at large.

Education

Bachelor of Science - Public Relations And Organizational Communication

Western Michigan University
Kalamazoo, MI
06.2016

Skills

  • Student Counseling
  • Student assessment
  • Planning and coordination
  • Education Model Development
  • Staff Training
  • Regulatory Compliance
  • Student Registration
  • Process Improvement
  • Database Administration
  • CRM Software Experience
  • Higher Education Knowledge
  • Personnel Management

Timeline

Assistant Director of Admissions

Ross Education
05.2023 - Current

Admissions Representative

Escoffier Online
02.2021 - 02.2022

Customer Sales and Outside Sales Representative

Welch Packaging
09.2019 - 08.2021

Store Manager

Mattress Firm Holding
12.2017 - 12.2019

Office Manager

Village Green Apartments
02.2017 - 11.2017

Director and Administrator

Ymca Camp Eberhart
01.2012 - 01.2017

Bachelor of Science - Public Relations And Organizational Communication

Western Michigan University

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Phyllis Rasmussen