Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phyllis Reed

Upper Marlboro,MD

Summary

Hardworking beautician bringing 20+ years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations.

Experienced beautician with over 20 years of experience in beauty industry. Excellent reputation for resolving problems and improving customer satisfaction.

Results-focused beautician dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities.

Overview

32
32
years of professional experience

Work History

Beautician / Manager

Self-employeed
Washington , DC
08.2017 - Current

As a beautician I deliver the results that meets the needs and exceeding goals for the consumer.

Provide interpersonal customer consultation with the expertise knowledge and problem-solving through communication with the customer's wants and needs

I have a listening ear the understand and comprehend what the clients are ask for I search of a new style.

I make appointments

inventory

keep account of bills going and coming

personal use of chemical for keeping the equipment clean and sanitary

Work with hair equipment such as scissors, clippers razors, shears

shampooing, conditioning hair relaxers, colors, bleaches, dyes etc..

make recommendations for hair products or letting a customer know when to see a Doctor for scalp issues.

  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Assessed customer hair texture, treatment history and desired outcome to determine services required.
  • Processed payments, entering sales in register for prompt customer service.
  • Researched latest trends in hair and makeup to stay updated on color, style and technique.

Tresses by Tris

Self-employeed
Washington , DC
01.2000 - 08.2017
  • Collaborated on designs to account for specific factors outlined in beauty documents.
  • Collected details about unique features and constraints of each space, as well as potential themes and budget limitations to complete optimal designs with in my salon-suite.
  • Sourced required props and materials to dress sets for Hair waves and hair extensions
  • .
  • Followed production designs and met challenging timelines, for hair shows
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Senior Beautician

Regis Hair Salon
Washington, DC
01.1990 - 01.2000
  • Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
  • Researched latest trends in hair and makeup to stay updated on color, style and technique.
  • Initiated and engaged clients in conversations as part of personalized service.
  • Investigated and resolved complaints to satisfy guests and maintain good business practices.
  • Observed cosmetologists' work to critique quality of service, provide feedback and make suggestions for improvement.

Education

High School Diploma -

Anacostia High School
Washington, DC

No Degree - Beautician

Image School of Hair Designers
Washington, DC

No Degree - General Course Studies

Prince George's Community College
Upper Marlboro, MD

Skills

  • Appointment Scheduling
  • Customer Consultation
  • Supply Ordering and Maintenance
  • Decision Making
  • Product Sales
  • Time Management
  • Accounting and Billing
  • Chemical Application
  • Persuasion and Personal Influence
  • Hair Straightening and Curling
  • Hair Cutting and Trimming
  • Workstation Cleaning
  • Styling Suggestions
  • Tool, Equipment and Surface Sanitizing
  • Beauty Treatment Recommendation
  • Hair and Face Analysis

Timeline

Beautician / Manager

Self-employeed
08.2017 - Current

Tresses by Tris

Self-employeed
01.2000 - 08.2017

Senior Beautician

Regis Hair Salon
01.1990 - 01.2000

High School Diploma -

Anacostia High School

No Degree - Beautician

Image School of Hair Designers

No Degree - General Course Studies

Prince George's Community College
Phyllis Reed