Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Phyllis Russell

New London,CT

Summary

Cooperative Healthcare Administrator developing effective relationships with all levels of organization. Determines company-wide staffing requirements and proactively searches for new team members. Improves onboarding and training processes to empower staff. Processes medical documents and maintains medical database.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Community Health Worker (Internship Program)

New London, CT
, CT

Director of Healthcare Training

OIC of New London County
New London, CT
06.2024 - Current
  • Monitored and maintained supply of medical equipment, tools and accessories.
  • Assisted with budgetary development by providing in-depth analysis of current and potential future expenses.
  • Facilitated meetings between senior management teams as needed for decision making purposes.
  • Fostered an environment of continuous learning through ongoing employee development programs.
  • Maintained effective communication between all departments within the organization.
  • Planned, coordinated, and managed the day-to-day operations of the healthcare facility.

CNA Insructor

OIC of New London County
New London, CT
01.2012 - Current
  • Evaluated student performance through written tests, practical exams, and other assessment tools.
  • Committed passionately to student development through hands-on training.
  • Assisted with job placement services for qualified graduates seeking employment as CNAs.
  • Participated in faculty meetings to discuss curriculum development strategies and updates.
  • Helped students make optimal educational and career choices to maximize learning and long-term vocational benefits.
  • Supervised student laboratory and clinical work, offering knowledgeable advice to advance learning and abilities.
  • Provided guidance and counseling services to struggling students needing additional help or motivation.
  • Provided support to students in mastering the skills of a Certified Nursing Assistant.

Staff Nurse (RN)

Rhode Island Hospital
Rhode Island, RI
06.2007 - 01.2019
  • Provided feedback to team members on their job performance during one-on-one meetings.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Answered phone calls and routed correspondence to appropriate staff members.
  • Built and maintained working relationships with peers and upper management.
  • Collaborated with other healthcare professionals to develop individualized plans of care for each patient.
  • Supported families during times of illness or injury by providing emotional support and assistance with decision making processes.
  • Acted as patient advocate and implemented total patient care through team nursing process.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
  • Provided patient and family health education focusing on self-management, prevention and wellness.
  • Responded quickly and effectively to changes in condition or response to treatment.
  • Used sterile techniques to prepare patients for procedures.
  • Answered patient and family questions to educate on optimal treatment procedures.
  • Collaborated with health groups to plan or implement programs designed to improve overall health of communities.

Psych Nurse (Per Diem)

St. Joseph's Hospital and Medical Center
Providence, RI
06.2007 - 07.2008
  • Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Assisted residents in preparing for activities and social programs.
  • Utilized appropriate safety measures when handling hazardous materials or waste products.
  • Assisted with range of motion exercises and other rehabilitative activities per physician orders.
  • Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.

Education

Associate of Science - Nursing

Community College of Rhode Island
Warwick, RI
12-2006

Skills

  • Healthcare management

Certification

  • Heartsaver First Aid CPR AED - Issued 12/19/24
  • Mental Health First Aid - Issued 01/29/25
  • Naloxone (Narcan Trained) - Issued 12/12/24

Timeline

Director of Healthcare Training

OIC of New London County
06.2024 - Current

CNA Insructor

OIC of New London County
01.2012 - Current

Staff Nurse (RN)

Rhode Island Hospital
06.2007 - 01.2019

Psych Nurse (Per Diem)

St. Joseph's Hospital and Medical Center
06.2007 - 07.2008

Associate of Science - Nursing

Community College of Rhode Island

Community Health Worker (Internship Program)

New London, CT

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Phyllis Russell