Phyllis Sapio-Keck

• Provided personal care assistance to clients, enhancing daily living activities and overall quality of life.
• Developed strong relationships with clients and families, fostering trust and effective communication regarding care needs.
• Administered medications and monitored health conditions, ensuring compliance with care plans and safety protocols.
• Implemented individualized care strategies, adapting to changing client requirements for optimal support and comfort.
• Collaborated with healthcare professionals to coordinate comprehensive care services tailored to each client's unique situation.
• Maintained accurate documentation of client activities and health status, supporting continuity of care across service providers.
• Supported patients'' daily living activities such as bathing, dressing, grooming, and meal preparation to promote independence.

• Assisted clients with daily living activities, ensuring comfort and safety.
• Maintained accurate records of patient health and progress, facilitating communication among care teams.
• Administered medications and monitored vital signs, enhancing patient well-being through attentive care.
• Developed personalized care plans in collaboration with healthcare professionals to meet individual needs.

Responsibilities included Invoicing, SAP application, Receving payments and creating shipping labels and BOL. Customer Conflict Resolution,Inventory, Order fulfillment. I was the direct liaison to the production dept.

• As a staffing company specializing in Transportation my duties included recruiting of qualified candidates in the trucking industry, Maintaining DOT compliant files, Staffing drivers with clients based on current needs within the Northeast Ohio, Western PA region.
• Scheduling all necessary requirements for driver, Physicals, Drug screens, PSP reporting, Daily contact with clients and prospective new business.
• Inputting all sales prospects and payroll along with employee files in the current system.
• My duties also included all hiring, purchasing office equipment and supplies as well as placing advertisements online and in print.
• Since this was a 1 person branch all required duties were mine to complete and maintain.
• Staffing company specializing in Transportation.

• Employed through Stanley Staffing working for TransForce Inc until completion of contract at which time I was hired directly into TransForce Inc.

• Handled incoming email and telephone concerns from customers for a commercial traffic company.
• Investigated missing invoices and payment issues to help expedite payment to the appropriate freight companies.
• Worked as a liaison between client and carrier to ensure faster resolutions.

• Responsibilities included handling cash transactions, sales of bank products, resolving customer issues, balancing vault and teller drawers, ordering supplies and running remote drive thru (off premises).
• I was responsible for part time tellers and handled the running of the teller line when my supervisor was not available.

• Responsible for all production lines, employees, and ordering.
• I was responsible for weekly schedules for 15 employees.
• Did all evaluations on a quarterly report on same employees.
• I was responsible for placing employment ads and working with temp agencies.
• Handled all interviews and made recommendations to owner.
• I handled all internal employee problems.
• I did scheduling for vacations, deliveries, and split shifts during peak holiday hours.
• I also worked with owner to develop new product and daily worked on the production line everyone else.