Phyllis Shaw
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education. Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Work History
Certified Nursing Assistant
3 Years 5 Months- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Certified Nursing Assistant
5 Years 10 Months- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Facilitated personal hygiene management, feeding and ambulation.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Driver
5 Months- Followed all relevant traffic laws and safety regulations.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Spec 1
12 Years 11 Months- Offered student support through special accommodations, extra assistance, and assessments.
- Maintained positive attitude and affirmatively communicated with each student.
- Monitored student classroom and outdoors activities to promote student safety.
- Assisted with school field trips and special events by collecting permission slips and payments.
- Enforced rules and instructions to maintain discipline.
- Alerted instructor to student behavior or issues requiring intervention.
- Interacted physically and verbally with students throughout each day.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Collaborated with instructors to develop engaging lesson plans.
General Office Skills
10 Months- Routed business correspondence, documents, and messages to correct departments and staff members.
- Delivered clerical support by handling range of routine and special requirements.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Collaborated with various departments to complete assigned tasks.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
No Degree - Liberal Arts And General Studies
No Degree - Pharmacology
Certificate - General Office Skills And GED
- Certified Nurse Aide
Skills
learning
The most exciting and rewarding thing in life is education.
Additional Information
Additional to working at the San Antonio State Hospital duties there I worked over night as a Spec 1 supervising 4 to 5 coworkers updating paper work. General office making copies, typing, answering and transferring phone calls. Relieving break etc.