Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phyllis Smith

New Orleans,USA

Summary

Property Manager with proven expertise in financial and operational management at Cornerstone Home Apartments. Demonstrated proficiency in Yardi and Microsoft Office, successfully overseeing lease signings and audits to improve property performance. Strong skills in resident screening and client relations, resulting in high tenant satisfaction and operational efficiency.

Overview

18
18
years of professional experience

Work History

Property Manager

Cornerstone Home Apartments
04.2011 - 09.2024
  • Responsible for managing all on-site operations (PRAC 202, 811) and achieving property financial and operational objectives including lease signing, prepared for audits, rent collection, all bank deposits, and maintenance operations (work orders, ordered supplies, maintained inventory).
  • Processed applications, background checks, recertification's, and interims.
  • Performed move-ins, move-outs, property inspections (grounds and buildings) also evictions.
  • Maintained all files and rent roll.
  • Prepared purchase orders, daily, weekly, monthly and year-end reports.

Property Manager

PMR Companies LLC
01.2010 - 12.2010
  • Responsible for managing 48 on-site apartments and 20 scattered sites (Section 8, Tax Credit, Market rent) operations while achieving property’s financial and operational objectives

Housing Counselor

Housing Authority of New Orleans (HANO)
11.2008 - 01.2010
  • Scheduled appointments and conducted interviews with Section 8 participants, families, and property owners/agent for contract signing, program assistance, or to determine their eligibility for new or continued housing vouchers.

Housing Advisor/Specialist for Road Home (LRA)

Quadel Consultant Services
08.2006 - 06.2008
  • I interviewed, evaluated, processed, monitored, and tracked the status of homeowner’s application to maintain a caseload.

Education

Accounting - Computer Information Technology

Delgado Community College
01.2003

Terminal System Operator - Accounting

N O Regional Technical Institute
01.1993

Skills

  • Microsoft Office applications
  • Excel and Word proficiency
  • Yardi and Visual Holmes expertise
  • Banking Onsite Deposit (BOD) knowledge
  • Resident screening techniques
  • SAP and Freebalance familiarity
  • DAFIS and CPT coding skills
  • MI3MS 3000 Plus experience
  • DOS and Peachtree accounting
  • QuickBooks and HIS front office system
  • Visanet credit card processing
  • Lotus and Champion accounting software
  • Government financial systems understanding
  • Advantage financial information system (AFIN)
  • ScanSoft PaperPort 90 usage
  • EGrantPlus Discover application

Timeline

Property Manager

Cornerstone Home Apartments
04.2011 - 09.2024

Property Manager

PMR Companies LLC
01.2010 - 12.2010

Housing Counselor

Housing Authority of New Orleans (HANO)
11.2008 - 01.2010

Housing Advisor/Specialist for Road Home (LRA)

Quadel Consultant Services
08.2006 - 06.2008

Accounting - Computer Information Technology

Delgado Community College

Terminal System Operator - Accounting

N O Regional Technical Institute

Similar Profiles

CREATE PROFILE