Phyllis Strickland
Stephens County Hospital
Toccoa,GA
24
years of professional experience
Experienced Medical Laboratory Technologist with 20+ years in hematology, chemistry, blood bank operations, and quality control management. Known for accurate result reporting, infection control, and prompt troubleshooting that supports safe, timely patient care.
Work History
Medical Laboratory Technologist
8 Years 8 Months- Performed chemistry, hematology, and urinalysis testing with consistent attention to specimen integrity and result accuracy.
- Reviewed abnormal results and communicated critical values promptly to support timely clinical decisions.
- Calibrated analyzers and completed routine maintenance to ensure reliable instrument performance.
- Verified patient identifiers, specimen labeling, and accessioning to reduce pre-analytical errors.
- Trained new laboratory staff on quality control procedures, safety practices, and workflow expectations.
- Monitored quality control data and resolved out-of-range findings before releasing patient results.
- Prepared and processed blood bank and microbiology specimens according to laboratory protocols.
- Maintained compliance with CLIA, HIPAA, and infection control standards across daily laboratory operations.
- Facilitated smooth laboratory operations through proactive troubleshooting and maintenance of sophisticated equipment.
- Maintained a safe work environment by enforcing proper use of personal protective equipment and adherence to safety guidelines.
- Reduced sample contamination risks by adhering to strict protocols in the preparation and handling of specimens.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues.
- Ensured compliance with regulatory standards, participating in regular audits and maintaining up-to-date documentation.
- Increased diagnostic accuracy through meticulous attention to detail during testing procedures and data analysis.
- Kept laboratory in compliance with applicable guidelines and laws.
- Provided comprehensive training for new staff, fostering a supportive learning environment for skill development.
- Prepared reagents and solutions, making readily available during testing for convenience.
- Utilized various medical laboratory equipment to conduct tests and analyses.
- Followed safety protocols to maintain safe and secure laboratory environment.
- Trained and supervised new laboratory staff to improve skills in laboratory procedures.
- Recorded and maintained accurate data to facilitate tracking of results.
- Performed comprehensive analysis of patient samples and generated detailed reports to inform medical staff of results.
- Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.
- Participated in laboratory audits and assessments to maintain compliance and improve results.
- Completed comprehensive diagnostic testing of blood, urine and other body fluids.
- Operated highly specialized laboratory equipment to process specimens.
- Enforced quality control protocols to maintain accuracy of test results.
- Maintained laboratory equipment and supplies, ensuring proper functioning and compliance with laboratory standards.
- Followed safety protocols and precautions for safe and hazard-free work environment.
- Identified and troubleshot technical issues related to laboratory procedures.
- Evaluated and interpreted laboratory results to determine diagnoses.
- Collected and studied blood samples to determine number of cells, morphology, blood group and blood type.
Medical Laboratory Technician
15 Years 2 Months- Performed hematology, chemistry, and urinalysis testing using standardized protocols.
- Verified results and reported critical values promptly to clinical staff.
- Maintained quality control records and calibrated laboratory instruments routinely.
- Processed specimen collection and accessioning for accurate laboratory workflow.
- Supervised blood bank operations to ensure compliance with transfusion protocols and safety standards.
- Monitored inventory levels for blood products, reagents, and supplies to prevent shortages.
- Reviewed quality control documentation to support accuracy in testing and product release.
- Maintained records for donor units, crossmatches, and distribution activities with strict confidentiality.
- Maintained or exceeded turnaround times within guidelines by using [Type] methodology.
- Verified, interpreted and consulted on specimen quality and test results.
- Collaborated closely with medical professionals to ensure timely delivery of compatible blood products based on patient needs.
- Optimized equipment usage by implementing routine maintenance schedules and ensuring prompt repair or replacement when needed.
- Maintained meticulous records regarding donor information, product inventory levels, quality assurance data, and regulatory compliance documentation.
- Implemented comprehensive quality control measures throughout each step of the process, resulting in a significant reduction in errors and increased patient safety.
- Reviewed and maintained thorough records in compliance with quality standards.
- Managed crisis situations effectively by developing contingency plans and coordinating with emergency response teams during critical events.
- Ensured compliance with all regulatory requirements through regular audits, policy reviews, and proactive corrective action plans.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Analyzed donor and patient samples using immunohematology protocols and validated test results for accuracy.
- Performed ABO/Rh typing, antibody screening, and crossmatching for safe blood component release.
- Coordinated urgent blood product requests and prioritized workflow to support critical patient care.
- Maintained detailed records for transfusion testing, quality control, and regulatory audits.
Education
Associate of Science - Medical Laboratory Science
Skills
Specimen collection
Quality control management
Hematology analysis
Parasitology identification
Result reporting
Laboratory equipment maintenance
Adaptable to change
Clinical microscopy
Blood bank operations
Microbiology techniques
Laboratory safety protocols
Quality assurance controls
Infection control measures
Patient confidentiality
Clinical laboratory testing
Chemistry analysis
Coagulation studies
Immunohematology procedures
Medical terminology
Urinalysis testing
Quality control procedures
Equipment calibration
Laboratory information systems
Chemistry testing
Equipment testing and calibration
Lab testing
Quality testing
Test documentation
Laboratory assay analysis
Instrument maintenance
Lab supply management
Lab instrument maintenance
Specimen testing and analysis
Lab test analysis
Data entry
Equipment maintenance
Sample analysis
Equipment operation
Critical thinking
Microscopic techniques
Blood sample testing
Reagent preparation
Analytical thinking
Quality assurance
Technologist in hematology (H(ASCP))
Laboratory procedures
Specialist in microbiology
Data collection
Infection control
Decision-making
Complex Problem-solving
Material staining
Safety procedures
Good laboratory practices (GLP)
Specialist in blood banking (SBB)
Medical laboratory scientist (MLS) (MT)
Specimen preparation
Transfusion reaction workups
Technologist in blood banking
Abnormality and disease detection
Cell culturing
Timeline
Medical Laboratory Technologist
Stephens County Hospital
02.2018 - CurrentRead More
Medical Laboratory Technician
Habersham Medical Center
01.2003 - 03.2018Read More
North Georgia Technical College
Associate of Science from Medical Laboratory Science
Read More