Phyllis Wilson-Glasper
Human Resource
Albion,MI
Summary
Highly accomplished and detail-oriented HR professional with 15+ years of experience in diverse administrative, customer service, and manufacturing environments. Proven ability to manage HR processes, streamline operations, and provide exceptional support to employees and clients. Expertise in HRIS systems (Workday, SAP, UKG), payroll, benefits administration, recruitment, onboarding, and compliance. Proficient in Microsoft Office Suite and various business applications.
Overview
21
21
years of professional experience
Work History
Human Resources Generalist
HB Fuller
05.2022 - 05.2023
- Managed UKG Timekeeping system, badge administration, and employee master files in Workday
- Supported full-cycle recruitment, employee relations, and training programs
- Administered benefits, compensation, and payroll processes
- Managed union contract and labor relations
- Coordinated travel arrangements and expense reports via Concur
- Provided HR support across all aspects of employee lifecycle
Administrative Assistant & Customer Service
HB Fuller
09.2021 - 05.2022
- Managed invoicing, billing, and account payable processes
- Resolved billing discrepancies and provided exceptional customer service
- Generated financial reports and statements
- Collaborated with various departments to resolve customer issues
Human Resources Administrator & IT Support
Dawn Foods
03.2020 - 06.2021
- Processed hiring paperwork and maintained employee records in SAP and Employment Central
- Managed vendor communication and invoice processing
- Provided IT support, including new hire setup and data maintenance
Admin Assistant/Accounts Payable Specialist II
Consumers Energy
12.2018 - 12.2019
- Processed invoices, communicated with vendors, and ensured timely payments
- Conducted financial analysis and reporting (ML84 reporting)
- Maintained accurate records and met strict deadlines
Gas Distribution Auditor
Consumers Energy
08.2018 - 11.2018
- Conducted audits using SAP, ICAP, Excel, and Business Intelligence Reporting (BI)
- Analyzed data, identified discrepancies, and ensured data integrity
Operational Assistant
Courtyard by Marriott
01.2018 - 05.2018
- Supported operational functions, including employee scheduling and training
Case Manager Assistant & HR Representative
Office of Early Education & Reconciliation Unit
11.2008 - 01.2011
- Provided HR support, including new hire training and employee relations
- Managed client records and referrals using SAP and HMIS systems
Case Aide & Administrative Assistant
Albion Public Schools
09.2002 - 06.2006
- Provided administrative support and assisted with childcare activities
Education
BBA - Human Resources & Business Administration
Baker College
Jackson, MI06.2017
Associate Degree - Business Management
Baker College
Jackson, MI06.2016
Skills
- Workday
- SAP
- UKG
- SuccessFactors
- Microsoft Office Suite
- DocuSign
- Concur
- Assistics
- Adage
- SPS Commerce
- Payroll
- Benefits Administration
- Recruitment
- Onboarding
- Employee Relations
- Customer Service
- Accounts Payable
- Financial Reporting
- Data Analysis
- Report Generation
- Problem-Solving
- Communication
- Organization
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
HybridRemoteOn-SiteImportant To Me
Career advancementPersonal development programsTimeline
Human Resources Generalist
HB Fuller
05.2022 - 05.2023
Administrative Assistant & Customer Service
HB Fuller
09.2021 - 05.2022
Human Resources Administrator & IT Support
Dawn Foods
03.2020 - 06.2021
Admin Assistant/Accounts Payable Specialist II
Consumers Energy
12.2018 - 12.2019
Gas Distribution Auditor
Consumers Energy
08.2018 - 11.2018
Operational Assistant
Courtyard by Marriott
01.2018 - 05.2018
Case Manager Assistant & HR Representative
Office of Early Education & Reconciliation Unit
11.2008 - 01.2011
Case Aide & Administrative Assistant
Albion Public Schools
09.2002 - 06.2006
Associate Degree - Business Management
Baker College
BBA - Human Resources & Business Administration
Baker College
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