Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Personal Information
Timeline
Generic

Phyllisa Reynolds

Lebanon,TN

Summary

Dynamic professional with experience at Camp Bow Wow, excelling in animal care and customer service. Proven ability to enhance operational efficiency through effective logistics coordination and employee training. Strong communicator with a keen attention to detail, adept at fostering positive environments in both educational and animal care settings.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Doggy Daycare Attendant

Camp Bow Wow
Mount Juliet, US
07.2023 - Current
  • Provided attentive care for boarding dogs, ensuring their safety, comfort, and well-being.
  • Maintained feeding schedules, administered medications as needed, and monitored behavior.
  • Engaged dogs in playtime, exercise, and socialization to promote a positive boarding experience.
  • Kept boarding areas clean and organized, following sanitation and safety protocols.
  • Communicated with pet owners to provide updates and address special care requirements.
  • Taught animals sit, stay and other basic commands.

Substitute Teacher

ESS Education
Lebanon, US
11.2021 - Current
  • Delivered lesson plans and maintained classroom order in the absence of the regular teacher.
  • Adapted to various subjects and grade levels, ensuring continuity in students' learning.
  • Engaged students through interactive and structured instruction, fostering a positive learning environment.
  • Managed classroom behavior and enforced school policies to maintain a productive setting.
  • Provided individual support to students, and communicated with staff regarding progress and challenges.

Dispatcher

CEVA Logistics
Lebanon, US
07.2022 - 04.2023

  • Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
  • Addressed questions, problems or requests for service or equipment.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
  • Conducted regular training sessions for new hires on proper protocols for handling emergency situations.
  • Liaised with customers to provide logistics for drivers and coordinate delivery times.
  • Developed strategies for improving efficiency within the dispatch department.
  • Recorded and maintained files or records of customer requests, work or services performed.
  • Worked with AS/400 data logging

Education

High school diploma -

Lebanon High School
Lebanon, TN
05.2021

Skills

  • Office administration
  • Record keeping
  • Customer service
  • Database management
  • Employee training
  • Communication skills
  • Time management
  • Office management software
  • Business administration
  • Training and coaching
  • Regulatory compliance
  • Animal care
  • Logistics coordination
  • Attention to detail
  • Problem solving
  • Training & Development
  • Conflict resolution
  • Classroom management
  • Student engagement
  • Multi-subject instruction
  • Proficient in excel, as400, and word

Certification

Driver's License

Additional Information

Volunteered for a year at Walden's Puddle, a wildlife rehabilitation facility., Currently volunteering for the Animal Rescue Corps. A rescue center for large rescue intake cases.

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Doggy Daycare Attendant

Camp Bow Wow
07.2023 - Current

Dispatcher

CEVA Logistics
07.2022 - 04.2023

Substitute Teacher

ESS Education
11.2021 - Current

High school diploma -

Lebanon High School

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