Phyllis H Jackson
Memphis,TN
Summary
Thorough Quality Assurance Specialist with [20 +]-year background in laboratory testing. Excellent resource management and allocation skills. Outstanding communication, organizational and time management talents.
Overview
29
29
years of professional experience
Work History
QA Analyst II
Grifols Biomat USA
Memphis, TN
07.2017 - Current
- Developed and maintained quality assurance procedure documentation.
- Influence non-routine work practices through the application of quality methodologies to ensure required outcomes.
- Exercise judgement within defined procedures to ensure quality attributes of test results are met for final approval and release of test results to laboratory customers.
- Assist in the training of other QA team members .
QC Technician/Microbiologist
Natureplex LLC
Olive Branch , MS
09.2014 - 07.2017
- Evaluated samples against standards by completing measurements, visual inspections and other established tests.
- Performed thorough inspections of incoming materials and outgoing products.
- Inspected manufactured parts by reviewing visually and assessing dimensions.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Conducted analyses of both in-process and completed pharmaceutical materials, components and products.
MT/ Chemistry and Hematology Supervisor
IDEXX Laboratories
Memphis, TN
07.2013 - 04.2014
- Followed laboratory protocols for specimen processing, analysis and results reporting.
- Operated, calibrated and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
- Analyzed laboratory findings to check accuracy of results.
- Conducted chemical analysis of body fluids to determine presence of normal and abnormal components.
- Trained and oriented new medical technologists to perform and interpret tests.
- Managed routine laboratory operations and supervised employees.
Lead Technician/Chemistry Supervisor
Antech Diagnostics - Veterinary Reference STAT Laboratory
Southaven, MS
04.2001 - 03.2013
- Performed technical laboratory functions in compliance with regulatory agencies and safety requirements.
- Cleaned and organized laboratory and kept supplies well-stocked to save time, money and promote laboratory efficiency.
- Coordinated and performed analytical tests to comply with established standards and specifications.
- Repaired, calibrated and safely operated laboratory equipment to reduce costly instrument downtime.
- Contributed to team discussions and new project initiatives to advance progress and optimize profitability.
- Worked flexible hours; night, weekend, and holiday shifts.
- Carried out day-day-day duties accurately and efficiently.
Medical Technologist
LabCorp Regional Lab
Southaven, MS
04.1992 - 04.2001
- Followed laboratory protocols for specimen processing, analysis and results reporting.
- Operated, calibrated and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
- Analyzed laboratory findings to check accuracy of results.
- Conducted chemical analysis of body fluids to determine presence of normal and abnormal components.
- Trained and oriented new medical technologists to perform and interpret tests.
- Analyzed samples of biological material for chemical content and reaction.
Education
Bachelor of Science - Medical Technology
Tennessee State University
Nashville, TN08.1985
Certificate of Medical Technology - Medical Technology
Meharry Medical College
Nashville, TN08.1985
Bachelor of Science - Chemistry
Tennessee State University
Nashville, TN05.1984
Skills
- Analytical Methodology Validation
- Goal Attainment
- Corrective Actions
- Quality Sops Development
- Process Documentation
- Test Results Interpretation
- Active Listening
- Attentive and Observant
- Motivational Leadership
- Performance Monitoring
- Compliance with GMPs
- Testing Documentation
Timeline
QA Analyst II
Grifols Biomat USA
07.2017 - Current
QC Technician/Microbiologist
Natureplex LLC
09.2014 - 07.2017
MT/ Chemistry and Hematology Supervisor
IDEXX Laboratories
07.2013 - 04.2014
Lead Technician/Chemistry Supervisor
Antech Diagnostics - Veterinary Reference STAT Laboratory
04.2001 - 03.2013
Medical Technologist
LabCorp Regional Lab
04.1992 - 04.2001
Bachelor of Science - Medical Technology
Tennessee State University
Certificate of Medical Technology - Medical Technology
Meharry Medical College
Bachelor of Science - Chemistry
Tennessee State University
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