Summary
Overview
Work History
Education
Skills
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Certification
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Generic

PiaKatrina Corpuz

Virginia Beach,VA

Summary

A solid 17 years of professional experience in accounting and finance with broad knowledge of government accounting and general accounting in conformance with GAAP and procurement of goods and service within the DCO Program Supply Corp. Seeking a position in the U.S. Navy Reserve, where I can gain experience and knowledge while serving the community and the public. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience
1
1
Certification

Work History

SYSTEMS ACCOUNTANT

U.S. DEPARTMENT OF HOMELAND SECURITY COAST GUARD FINCEN
11.2022 - Current
    • Manage the review, enhancement, and creation of standard operating procedures documentation to U.S.
    • Managed approximately over 216 per year.
    • Coast Guard, Transportation Security Administration, Counter Weapon of Mass Destruction agencies.
    • Evaluating complex financial management systems on a continuing basis and analyzing problems that are technically difficult in nature, reconciles complex user problems and provides resolution/recommendations
    • Providing analysis and advice in the evaluation, selection, installation, adaptation, and modification of accounting systems
    • Transferring and processing financial and accounting information to and from FINCEN systems and databases and assures the interoperability of the systems and the integrity of systems' data in support of FINCEN internal and external customers
    • Monitoring systems to ensuring the Financial Application System and feeders are working properly to support daily production in support of FINCEN systems
    • Providing advice to management on matters pertaining to financial management systems throughout the entire accounting areas of FINCEN
    • Training and supporting finance team members in the use of financial systems and procedures
    • Assist with financial year end reporting, audit and compliance requirements.
    • Handled day-to-day accounting processes to drive financial accuracy.
    • Used accounting software to issue tax returns and prepare consolidated reports.
    • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
    • Conducted thorough analysis of variances between actuals and forecasts, enabling management to make informed decisions on resource allocation.
    • Reviewed business operations and obligations to help organization function at acceptable level.
    • Used advanced software to prepare documents, reports, and presentations.
    • Improved data collection, financial analysis and financial modeling to optimize practices and retain customers.
    • Researched technical tax issues to define tax effect or impact of certain tax positions.
    • Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
    • Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
    • Kept up-to-date with tax changes and industry trends by participating in professional organizations, opportunities, and networks.
    • Tracked funds, prepared deposits and reconciled accounts.
    • Assisted in the implementation of new accounting software systems, facilitating a smooth transition with minimal disruption to daily operations.
    • Developed financial models to assess and analyze financial performance of clients.
    • Itemized taxpayer expenses to identify maximum adjustments, deductions and credits.
    • Evaluated and improved financial records to make important business decisions.
    • Assisted in budget preparation and monitoring, helping the organization maintain its financial objectives.
    • Initiated comprehensive account assessments to check viability, stability, and profitability of business operations.
    • Managed complex accounting projects, ensuring timely completion and compliance with internal policies and regulatory requirements.
    • Developed actionable insights from financial data, aiding executive decision-making processes.
    • Maintained up-to-date knowledge of applicable financial regulations and industry best practices, ensuring compliance and operational excellence within the organization.
    • Leveraged finance knowledge to strengthen controls and improve transparency.
    • Provided training and support to junior staff members, fostering an environment of continuous learning and professional growth within the department.
    • Found tax solutions to complicated tax issues or errors from incorrect tax filings.
    • Gathered financial information, prepared documents, and closed books.
    • Diminished outstanding debts by analyzing accounts for issues.
    • Modified comprehensive reporting to reflect changing financial structure.
    • Collected and reported monthly expense variances and explanations.
    • Identified legal tax savings and recommended ways to improve profits.
    • Built positive relationships with vendors by ensuring timely payments and addressing any inquiries or discrepancies, fostering a professional working environment.
    • Reconciled accounts and reviewed expense data, net worth, and assets.
    • Evaluated potential software solutions for suitability in streamlining various aspects of the organization''s accounting functions.
    • Supported month-end close activities by preparing accurate journal entries, account reconciliations, and supporting schedules within tight deadlines.
    • Prepared and filed tax forms to meet needs of customers.
    • Increased efficiency of financial operations by automating manual tasks using advanced software tools.
    • Partnered with auditors to track errors and add contributions to maintain accuracy.
    • Compiled general ledger entries on short schedule with 100% accuracy.
    • Improved interdepartmental communication by providing timely and accurate financial data to stakeholders.
    • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
    • Reduced errors in financial reporting by diligently reviewing documents and maintaining strong attention to detail.
    • Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
    • Collaborated with cross-functional teams to identify areas for cost reduction and process improvement opportunities.
    • Conducted technical and analytical reviews of tax returns to check for accuracy and qualified deductions.
    • Enhanced financial data accuracy through meticulous account reconciliations and regular audits.
    • Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
    • Maintained integrity of general ledger and chart of accounts.
    • Contributed to the successful completion of annual external audits by providing comprehensive documentation, analysis, and explanations as required by auditors.
    • Trained new employees on accounting principles and company procedures.
    • Maintained a high degree of accuracy in accounts payable/receivable processing, preventing discrepancies or losses due to unaddressed transactions.
    • Prepared working papers, reports and supporting documentation for audit findings.
    • Provided journal entries and performed accounting on accrual basis.
    • Developed customized reports for management that provided meaningful insight into company performance metrics based on historical trends and industry benchmarks.
    • Cooperated with senior leaders to create operating budgets and initiate financial planning.
    • Learned and adapted quickly to new technology and software applications.
    • Proven ability to develop and implement creative solutions to complex problems.
    • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
    • Demonstrated creativity and resourcefulness through the development of innovative solutions.
    • Self-motivated, with a strong sense of personal responsibility.
    • Gained extensive knowledge in data entry, analysis and reporting.
    • Proven ability to learn quickly and adapt to new situations.
    • Used critical thinking to break down problems, evaluate solutions and make decisions.
    • Delivered services to customer locations within specific timeframes.
    • Worked flexible hours across night, weekend, and holiday shifts.
    • Strengthened communication skills through regular interactions with others.
    • Worked effectively in fast-paced environments.
    • Resolved problems, improved operations and provided exceptional service.
    • Worked well in a team setting, providing support and guidance.
    • Developed strong organizational and communication skills through coursework and volunteer activities.
    • Applied effective time management techniques to meet tight deadlines.
    • Identified issues, analyzed information and provided solutions to problems.
    • Provided professional services and support in a dynamic work environment.
    • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

CAPITAL IMPROVEMENT PROGRAM ACCOUNTANT

CITY OF VIRGINIA BEACH, PUBLIC UTILITIES BUSINESS DIVISION
01.2020 - 11.2022
  • Provides financial analysis and reporting support for the Department of Public Utilities, divisional management and supervisory staff, department director, while working directly for the finance officer
  • Daily assignments are those of a 'capital project' accountant for the water and sewer capital improvement program (CIP)
  • Responsible for analyzing the project's needs, demands for goods and services, and forecast future needs
  • Proactive and diligent in supporting the needs of Engineering throughout the CIP process and taking initiative to learn new accounting system and continues to provide feedback to the system team on issues uncover
  • Responsible for monitoring project financials from beginning to end of individual projects and track all program capital expenditures, obligations, and revenues with over $372,271,647 of the water and sewer capital funding
  • Supports the project planning and budgeting process through the utilization of Oracle EVMS in all functions of the engineering's planning, design, and construction of over $190,556,778 capital improvement program budget for Year 2023
  • Maintains all project-related records and directing purchasing and engineering on ensuring compliance with all contracts, procurement, and purchase orders by PC PIA KATRINA S
  • CORPUZ, CDFA assuring that all goods and services procured follow the Virginia Procurement Act and within the set budget of $136,576,844 operating fund
  • Directs project managers with tracking obligations and expenditures for specific work orders and contracts
  • Timely payment of project expenditures that follows VA Pay Act
  • Coordinates with contract's team and procurement department ensuring bids and proposals, goods and services are ordered and received timely through requisition management and in compliance with the Virginia Procurement Act
  • Reviews all CIP invoices and approving payment, investigating, and reconciling any project variances
  • Serves as the primary departmental representative related to closing out capital projects upon completion and the related fixed asset management process and reporting accounting for removal and addition of our assets for inventory reporting
  • Prepares journal entries and budget adjustments as necessary while reconciling expenditures of over $1.6 million monthly in water and sewer projects while working with the accountant III ensuring that Operating funds are reconciled with the Capital Improvement funding
  • Develops financial reports for management and project managers to use in administering the CIP to guide project managers with their financial, contractual, and compliance ensuring departmental compliance with contractual and/or financial standards and requirements, and administration of city financial policies within Public Utilities
  • Directs Storeroom with financial reporting to improve procurement of goods and services related to replacement and repairs of pumps and pump stations
  • Prepares related financial and statistical data as required for cost of services studies, bond feasibility studies, annual comprehensive annual financial reporting documents, and review by an independent auditor, and reporting to City Council and other city departments
  • Manages workflows that require coordination of effort across division while requiring leadership function ensuring others stay on task to meet requirements of the workflow
  • Serves as a back up to the accountant III in the performance of assigned duties deemed critical to the department and represent the department on various internal and citywide teams and will perform other duties assigned.
  • Streamlined accounts payable processes, resulting in faster vendor payment turnaround times and improved relationships with suppliers.
  • Assisted in the design of customized financial reports tailored to meet specific program needs, increasing visibility into critical performance metrics.
  • Cooperated with senior leaders to create operating budgets and initiate financial planning.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Developed and delivered training materials on key accounting principles to non-finance staff members, fostering a better understanding of financial processes across the organization.
  • Contributed to successful audit outcomes by diligently preparing required documentation and addressing auditor inquiries promptly.
  • Developed comprehensive financial policies and procedures, improving overall efficiency within the organization''s finance department.
  • Diminished outstanding debts by analyzing accounts for issues.
  • Evaluated and improved financial records to make important business decisions.
  • Supported budget development for program departments, leading to more effective resource allocation.
  • Reviewed business operations and obligations to help organization function at acceptable level.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Prepared and filed tax forms to meet needs of customers.
  • Found tax solutions to complicated tax issues or errors from incorrect tax filings.
  • Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
  • Conducted extensive research into relevant tax regulations, enabling accurate completion of tax filings while minimizing potential liabilities.
  • Itemized taxpayer expenses to identify maximum adjustments, deductions and credits.
  • Enhanced financial transparency with detailed monthly reports on expenses and revenues.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Conducted technical and analytical reviews of tax returns to check for accuracy and qualified deductions.
  • Optimized cash flow management through timely invoicing and diligent follow-up on overdue payments.
  • Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Maintained accurate records of fixed assets, assisting in depreciation calculations and asset tracking efforts.
  • Modified comprehensive reporting to reflect changing financial structure.
  • Tracked funds, prepared deposits and reconciled accounts.
  • Maintained integrity of general ledger and chart of accounts.
  • Maintained clear communication with both internal stakeholders and external auditors throughout all stages of the auditing process.
  • Identified legal tax savings and recommended ways to improve profits.
  • Collected and reported monthly expense variances and explanations.
  • Collaborated with project managers to develop accurate cost estimates for funding proposals.
  • Partnered with auditors to track errors and add contributions to maintain accuracy.
  • Assisted in the preparation of accurate financial statements, ensuring compliance with legal requirements and accounting standards.
  • Used accounting software to issue tax returns and prepare consolidated reports.
  • Provided valuable support during annual budget planning meetings by presenting accurate financial data analysis to decisionmakers.
  • Provided journal entries and performed accounting on accrual basis.
  • Ensured proper allocation of funds by closely monitoring project budgets and expenditures.
  • Initiated comprehensive account assessments to check viability, stability, and profitability of business operations.
  • Strengthened internal controls through regular reviews of existing processes and recommendations for improvements where necessary.
  • Implemented an effective system for tracking grants, contracts, and other funding sources to ensure timely reporting to donors.
  • Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
  • Leveraged finance knowledge to strengthen controls and improve transparency.
  • Gathered financial information, prepared documents, and closed books.
  • Compiled general ledger entries on short schedule with 100% accuracy.
  • Improved data collection, financial analysis and financial modeling to optimize practices and retain customers.
  • Developed financial models to assess and analyze financial performance of clients.
  • Reduced processing time for expense reimbursements by developing a user-friendly online submission system.
  • Trained new employees on accounting principles and company procedures.
  • Conducted thorough audits of program transactions, identifying discrepancies and recommending corrective actions.
  • Kept up-to-date with tax changes and industry trends by participating in professional organizations, opportunities, and networks.
  • Used advanced software to prepare documents, reports, and presentations.
  • Improved financial reporting accuracy by streamlining the reconciliation process and implementing automated tools.
  • Researched technical tax issues to define tax effect or impact of certain tax positions.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Excellent communication skills, both verbal and written.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Proven ability to learn quickly and adapt to new situations.
  • Provided professional services and support in a dynamic work environment.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Paid attention to detail while completing assignments.
  • Applied effective time management techniques to meet tight deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Identified issues, analyzed information and provided solutions to problems.
  • Passionate about learning and committed to continual improvement.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Resolved problems, improved operations and provided exceptional service.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed and maintained courteous and effective working relationships.
  • Gained strong leadership skills by managing projects from start to finish.

DIRECTOR OF HUMAN RESOURCES/PAYROLL ADMINISTRATION

ATLANTIC DOMINION DISTRIBUTORS
12.2016 - 01.2020
  • Leadership of 3 departmental managers to understand skills and competencies required for job openings within the 4 division of the organization: Vending, Food and Grocery, Tobacco, Administration and out of state location with over 100 employees
  • Manages day-to-day human resources functions including recruiting and hiring, benefits and HIPAA administration, performance management, salary administration, employee counseling, and file confidential maintenance
  • Responsible for filing annual EEO/VETS Survey, annual payroll taxes in compliance with federal, state, and local payroll wage and hour laws and best practices providing records and documentation to auditors
  • Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management
  • Productivity, recognition, and morale; occupational health and safety; and training and development
  • Maintains knowledge and trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
  • Processes payroll of 100 plus more in MidAtlantic US
  • Implements, maintains, and reviews payroll processing systems to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions through the utilization of ADP Workforce
  • Partners with the leadership team to understand and execute the organization's human resource and talent strategy as it relates to current and future talent needs, recruiting, retention, and succession planning
  • Collaborates with senior leadership to understand the organizational goals and strategy relating to staffing and recruiting and retention
  • Conducts research and analysis of organization trends including review of reports and metrics from the organization human resources information platforms
  • Monitors and ensures the organizations compliance with federal, state, and local employment laws and regulations, and recommended best practices, reviews and modifies policies and practices to maintain compliance
  • Develops and implements departmental payroll budget
  • Participates in the warehouse inventory and management of goods annually for reporting
  • Reconciles over 30 million in Candy and Tobacco Vendor Supply Accounts Payable monthly ensuring that goods are procured in accordance with company's order, distribution, and delivery of the final product
  • Reconciles over 10 million of Vending Machines cash collection and accounting for cross departmental expenses and revenues.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
  • Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
  • Streamlined recruitment processes for increased efficiency in hiring top talent.
  • Established critical strategic partnerships with several private equity agencies to provide full HR services to portfolio companies.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
  • Conducted company-wide town hall meetings to convey updates.
  • Recruited top talent to maximize profitability.
  • Negotiated favorable contracts with vendors, maximizing the value of HR services received while minimizing costs.
  • Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Developed succession plans and promotion paths for staff.
  • Spearheaded shared governance and collaboration on employee relations, HR administration, collective bargaining agreements and related HR topics.
  • Reduced process gaps while supervising employees to achieve optimal productivity.
  • Liaised between multiple business divisions to improve communications.
  • Enhanced company culture by promoting diversity and inclusion initiatives.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Coordinated work activities for HR managers, specialists and recruiting agents.
  • Processed employee claims involving performance issues and harassment.
  • Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Directed job fairs to bring in local talent for long term and seasonal positions.
  • Met with employees annually for progress reviews and performance assessments.
  • Maintained "open door" policy to encourage employee communications and resolution of issues.
  • Distributed employee engagement surveys to identify areas of improvement.
  • Managed the onboarding process, providing new hires with necessary tools for success from day one.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Designed robust compensation and benefits packages to attract top employees.
  • Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
  • Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
  • Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
  • Implemented data-driven decision-making processes within the HR department to identify areas of improvement.
  • Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
  • Directed hiring and onboarding programs for new employees.
  • Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
  • Designed and implemented region-wide recruitment, behavior-based interviewing and skill matching procedure, decreasing employee turnover.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
  • Optimized workforce planning strategies to align staffing levels with business needs efficiently.
  • Established performance management systems to align individual goals with organizational objectives.
  • Managed other HR staff and oversaw completion of tasks and initiatives.
  • Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
  • Fostered cross-functional relationships to connect managers and employees and improve overall efficiency.
  • Implemented competitive compensation packages, attracting top-tier candidates and retaining valuable employees.
  • Conducted thorough job analyses to develop accurate position descriptions and salary structures.
  • Developed comprehensive employee training programs, resulting in a more skilled workforce.
  • Fostered positive work environment through comprehensive employee relations program.
  • Mitigated risk exposure through diligent workplace safety practices and proactive policy enforcement.
  • Fostered strong relationships between human resources staff members, encouraging collaboration on projects.
  • Improved employee retention by implementing strategic HR initiatives and conducting regular staff evaluations.

ACCOUNTING MANAGER

PRECISION MEASUREMENTS, INC.
07.2005 - 11.2016
    • Leadership of 3 employees within the accounting and office administration
    • Leads all day-to-day finance operations and supervises a team of 2-3 staff members, including functional responsibility over accounting, accounts payable, accounts receivable, payroll, billing, contract administration, project management reporting, and human resources
    • Reports to the President and management with planning, implementing and supervising PMI's company's financial strategy
    • Responsible for oversight of all business-related finance, banking, accounting, human resources, and government compliance activities
    • Responsible for managing procurement of goods and services needed for various projects procured in local, state, and federal level
    • Fiduciary responsible is to Shareholders, presents financial and project management reports to the Board and works as part of the senior executive team
    • Ensures that PMI has the systems and procedures in place to support effective project management implementation and conduct flawless reviews/audits
    • Works closely with principals and project managers, not only to educate them regarding finance and accounting procedures, but also to explore how the finance function can support project management operations
    • Liaison in presenting PMI's competitive billing fees and comprehensive professional liability insurance in consideration in project acceptance, planning, and implementation of projects
    • Conducts administrative duties drafting invoices totaling over $5 million annually
    • Prepare documentation for external auditors and update financial records annually for the Federal Acquisition Regulation
    • Recommends ways to reduce costs and enhance revenue using research analysis and market value costs utilizing resources set forth by local, state, and federal government agency
    • Reviews and approves monthly journal entries, account reconciliations, and bank reconciliation of over $420,000 in the accounts
    • Manages general ledger month-end close process and corporate reporting function.

ASSISTANT STORE MANAGER

DOLLAR TREE STORES, INC.
06.2002 - 07.2005
  • Leadership of 3 or more store associates
  • Ensures that store personnel provide exceptional customer service
  • Maintains cleanliness, organization, and properly merchandised store and warehouse
  • Responsible for the annual inventory processes in the store and devising efficient ways to distribute supplies efficiently
  • Responsible for making sure that all store policies, procedures, and controls are followed
  • Responsible for managing the inspection, shipping, handling, and packaging of supplies and equipment
  • Coordinates and oversee the planning, organizing, and delegating of work among staff
  • Ensures high levels of customer satisfaction through excellent sales service
  • Assesses customers' needs and aid and information on product features
  • Welcomes customers to the store and answer their queries
  • Follows and achieves department's sales goals on a monthly, quarterly, and yearly basis
  • Go the extra mile' to drive sales
  • Maintains in-stock and presentable condition assigned areas
  • Actively seeks out customers in store
  • Remains knowledgeable on products offered and discuss available options
  • Processes POS (point of sale) purchases
  • Cross sell products
  • Handle returns of merchandise
  • Teams up with co-workers to ensure proper customer service
  • Builds productive trust relationships with customers
  • Complies with inventory control procedures
  • Suggest ways to improve sales
  • Audits and reports inventory while making recommendations on which items to order and restock
  • Monitor's work and ensures the safe use of warehouse equipment while adhering to company's safety policy practices and protocols to achieve efficient warehouse
  • Sets warehouse and team goals in collaboration with executive management and other teams lead
  • Monitor's workplace performance and lead training initiatives to improve employees
  • Communicates with other corporate department and other stores to ensure products are shipped in a timely manner.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Built strong relationships with key suppliers, ensuring timely delivery of high-quality products at competitive prices.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Assisted in recruiting, hiring and training of team members.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Reported issues to higher management with great detail.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Paid attention to detail while completing assignments.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Worked well in a team setting, providing support and guidance.
  • Delivered services to customer locations within specific timeframes.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Learned and adapted quickly to new technology and software applications.
  • Worked effectively in fast-paced environments.
  • Resolved problems, improved operations and provided exceptional service.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Skilled at working independently and collaboratively in a team environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Applied effective time management techniques to meet tight deadlines.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Created and maintained safe and secure work environments for employees.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Rotated merchandise and displays to feature new products and promotions.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Maintained excellent vendor relationships which facilitated smooth supply chain operations enabling better inventory control.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Provided support to store manager in budgeting processes, helping maintain financial stability for the business.

Education

Master of Science - ACCOUNTING

STRAYER UNIVERSITY
Virginia Beach, VA
01.2015

BBA - GENERAL MANAGEMENT

BRYANT STRATTON COLLEGE
Virginia Beach, VA
01.2008

Associate of Science - BUSINESS ADMINISTRATION

TIDEWATER COMMUNITY COLLEGE
Virginia Beach, Virginia
01.2005

Skills

  • Analysis and Problem-Solving Skills
  • System Analysis
  • Critical Thinking
  • Team Player
  • Advanced Microsoft Office Suite and Power BI
  • FSMS Oracle Financial System
  • SQL Toad
  • General Ledger Entries
  • Schedule Coordination
  • Data analysis techniques
  • Grant Accounting
  • Account reconciliation processes
  • Financial Statements Review
  • Funds Management
  • Analytical research
  • Journal Entries
  • Finance
  • Accounts Payable and Receivable
  • Database Maintenance
  • Business intelligence tools
  • General accounting
  • Financial Data Analysis
  • Account Reconciliation
  • Audit management
  • Clear Communication
  • Financial Management

Certification

  • Certified Design Firm Administrator by Society of Design Administration
  • Notary Public of Commonwealth of Virginia
  • Certificate of Achievement FEMA

Volunteer Experience

  • Society of Design Administration National/Hampton Roads Chapter, Vice President, Board Member, Jan 2016, Dec 2017, Performs leadership function as the President's duties if the President and President-Elect are absent, dies, or is unable or refuses to act. Tasks include setting up, contacting, and facilitating the Educational Program and Events of SDAHRC.
  • Society of Design Administration National/Hampton Roads Chapter, Secretary, Board Member, Jan 2015, Dec 2015, Performs leadership function as the chronicler for the Chapter and ensures minutes are taken, recorded, and distributed at all Board and Membership meetings.
  • National Education Committee, An opportunity to collaborate with fellow SDA National members regarding educational programs that matter in today's current Architecture Engineering, Surveying, Construction and Land Surveying industry administration.
  • Children's Hospital of the King's Daughters (CHKD), 50/50 Hole Sponsorship Golf Tournament, August 2005, November 2016, With Precision Measurements, Inc. active commitment to Children's Hospital of the King's Daughters annually, the purpose of this event is to raise money through the participation of the Architectural, Engineering, Surveying, Construction and Land Surveying industry to provide the best quality health care for children throughout the community.

Languages

Tagalog
Native or Bilingual

Timeline

SYSTEMS ACCOUNTANT

U.S. DEPARTMENT OF HOMELAND SECURITY COAST GUARD FINCEN
11.2022 - Current

CAPITAL IMPROVEMENT PROGRAM ACCOUNTANT

CITY OF VIRGINIA BEACH, PUBLIC UTILITIES BUSINESS DIVISION
01.2020 - 11.2022

DIRECTOR OF HUMAN RESOURCES/PAYROLL ADMINISTRATION

ATLANTIC DOMINION DISTRIBUTORS
12.2016 - 01.2020

ACCOUNTING MANAGER

PRECISION MEASUREMENTS, INC.
07.2005 - 11.2016

ASSISTANT STORE MANAGER

DOLLAR TREE STORES, INC.
06.2002 - 07.2005

Master of Science - ACCOUNTING

STRAYER UNIVERSITY

BBA - GENERAL MANAGEMENT

BRYANT STRATTON COLLEGE

Associate of Science - BUSINESS ADMINISTRATION

TIDEWATER COMMUNITY COLLEGE

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