PIA Kristine Chiominto
Culpeper,VA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Community Development Officer
Pearl S. Buck Philippines Inc.
Quezon City, Philippines
11.2012 - 06.2017
- Developed, coordinated and implemented community programs designed to improve the quality of life for residents.
- Collaborated with local businesses, organizations and non-profits to identify and address community needs.
- Created reports and presentations summarizing progress towards goals.
- Coordinated activities between multiple agencies involved in community initiatives.
- Facilitated workshops focused on leadership development, conflict resolution and problem solving skills.
- Monitored program budgets and expenditures associated with ongoing projects.
- Collected feedback from participants in order to evaluate effectiveness of existing programs.
- Reviewed applications submitted by prospective applicants interested in joining the team.
- Engaged youth through after school programs designed to promote positive social behaviors.
- Developed positive working relationships with different people by being respectful, patient and actively listening when others were speaking.
Encoder
Sourcecorp Philippines
Subic Bay Freeport Zone, Olongapo City
06.2010 - 07.2012
- Encoded medical documents into the appropriate system according to established guidelines and procedures.
- Verified accuracy of data entered into system, ensuring all information is correct and up-to-date.
- Identified discrepancies in patient data and corrected them as needed.
- Maintained knowledge of coding systems, including ICD-10 and CPT codes.
- Ensured that all codes used are current and valid for billing purposes.
- Assisted with audits by providing requested medical records in a timely manner.
- Created reports summarizing coding activities such as errors or trends identified during the encoding process.
- Performed additional duties as assigned by supervisor or management team.
- Adhered strictly to HIPAA privacy regulations at all times when handling confidential patient information.
- Followed and carefully adhered to guidelines and encoding schedules to meet deadlines.
ESL Teacher
I Will Communicate Inc.
Subic Bay Freeport Zone
12.2009 - 02.2010
- Provided individualized instruction to students with diverse backgrounds and abilities.
- Utilized a variety of teaching methods such as lectures, discussions, role-play activities and multimedia presentations.
- Assessed student progress through written tests, oral quizzes and other forms of assessment.
- Collaborated with other teachers in order to develop new ideas for classroom lessons and activities.
- Monitored student behavior during class time and provided appropriate guidance when necessary.
- Provided feedback on assignments, tests and exams in a timely manner.
Call Center Representative
Iqor Philippines
Clarkfield, Pampanga
10.2008 - 06.2009
- Developed effective working relationships with team members across multiple departments.
- Attended regular training sessions on updates and changes within the industry or organization.
- Participated in daily huddles with team members in order to discuss common goals and objectives.
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
- Followed standard processes and procedures for proper escalation of unresolved issues to appropriate internal teams.
- Monitored call queues in order to prioritize incoming calls by urgency or importance level.
Education
Bachelor of Science - Nursing
Holy Angel University
Angeles City, Philippines04-2007
Skills
- Community development processes
- Effective customer communication
- Project Management
- Community Engagement
- Resource Mobilization
- Clerical Support
- Program Planning
- Community Outreach
- Documentation Management
- Multitasking
- Documentation proficiency
- Adaptability and Flexibility
Certification
- Philippine Nursing Board Licensure Examination passer
- Test of English for International Communication
Timeline
Community Development Officer
Pearl S. Buck Philippines Inc.
11.2012 - 06.2017
Encoder
Sourcecorp Philippines
06.2010 - 07.2012
ESL Teacher
I Will Communicate Inc.
12.2009 - 02.2010
Call Center Representative
Iqor Philippines
10.2008 - 06.2009
Bachelor of Science - Nursing
Holy Angel University
Similar Profiles
Anthony LunaAnthony Luna
Vice President of Relationship Development at Pearl S. Buck InternationalVice President of Relationship Development at Pearl S. Buck International
Carrie McNeesCarrie McNees
Preaschool and Family Support Program Manager at Pearl Buck CenterPreaschool and Family Support Program Manager at Pearl Buck Center
MICHELE L PAPPMICHELE L PAPP
Elementary Recess Aide at Pearl S. Buck Elementary Neshaminy School DistrictElementary Recess Aide at Pearl S. Buck Elementary Neshaminy School District
Hugh YowellHugh Yowell
Engineer Specialist Supervisor, Permits at VA Department of TransportationEngineer Specialist Supervisor, Permits at VA Department of Transportation
Scott James O'TooleScott James O'Toole
Branch Manager at The Deck and Fence DepotBranch Manager at The Deck and Fence Depot