Dedicated Licensed Master Social Worker with 7+ years of experience in case management, discharge planning, and mental health services. Proven track record in advocating for patients and families, facilitating treatment plans, and improving outcomes. Strong collaborator with multidisciplinary teams to support patient recovery.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clinician I – Inpatient Psychiatry
UTHealth John S. Dunn Behavioral Sciences Center / Harris County Psychiatric Center
Houston, TX
07.2023 - Current
Advocate for patients and families, providing direct services including biopsychosocial assessments, crisis intervention, and treatment planning
Oversee patient care and progress, ensuring effective communication with treatment teams and community resources to prevent over- or under-utilization of services
Collaborate with multidisciplinary teams to create individualized treatment and discharge plans, facilitating smooth transitions to outpatient care
Conduct comprehensive psychosocial assessments to identify patient strengths and challenges, guiding treatment and discharge processes
Build relationships with community resources to ensure ongoing support for patients post-discharge, including medical needs, financial assistance, and vocational rehabilitation
Assist with training of new incoming clinicians, providing mentorship and support to ensure effective integration into the treatment team
Apply for court-ordered mental health services when necessary, presenting cases in writing and oral testimony to the Probate Court
Program Manager
Boys & Girls Clubs of Greater Milwaukee
Milwaukee, WI
09.2021 - 07.2023
Managed case loads of over 100 members across multiple locations, ensuring compliance with program requirements and facilitating progress toward academic and personal goals
Provided leadership and direction to a team of over 15 staff members, delegating tasks and responsibilities to enhance program effectiveness and team cohesion
Acted as an advocate for members and families, collaborating with educational staff and mental health professionals to provide comprehensive support and resources
Developed and implemented individualized plans to address the psychosocial needs of at-risk youth, fostering resilience and promoting emotional well-being
Enhanced discharge planning by coordinating wraparound services and community referrals for members transitioning to high school or post-secondary education, ensuring a smooth transition and ongoing support
Conducted regular assessments of member progress, utilizing feedback to adjust program strategies and improve outcomes
Facilitated workshops and group sessions focused on career planning, life skills, and emotional health, applying evidence-based techniques to promote engagement and participation
Established strong relationships with community resources, including mental health services, educational institutions, and vocational rehabilitation programs, to support member needs and facilitate successful transitions
Full-Time Graduate Practicum
IU Ball Memorial Hospital
Muncie, IN
01.2021 - 07.2021
Functioned independently as a full-time social worker, providing comprehensive psychosocial support to patients across various departments, including psychiatric, medical, emergency room, and palliative care
Cross-trained in multiple specialties, enhancing the ability to deliver holistic care that addresses diverse patient needs across different settings
Conducted thorough biopsychosocial assessments for patients, evaluating their emotional, social, and economic needs to create tailored treatment plans
Developed and implemented individualized discharge plans that facilitated safe transitions to outpatient care, ensuring continuity of support and resources for patients
Collaborated closely with multidisciplinary teams, including physicians, nurses, and mental health professionals, to coordinate care and address complex patient needs
Managed crisis intervention situations, utilizing evidence-based techniques to assess and mitigate risks, including conducting suicide risk assessments per the Columbia-Suicide Severity Rating Scale
Provided family-centered care by engaging with patients and their support systems, offering counseling, education, and resources tailored to their unique circumstances
Actively participated in case management meetings to discuss patient progress and collaboratively adjust treatment plans based on feedback and assessment results
Established connections with community resources and support services to ensure patients had access to ongoing care, housing assistance, financial support, and vocational rehabilitation upon discharge
Documented all interactions and assessments in compliance with hospital policies, ensuring accurate records for continuity of care and legal requirements
Resident Manager
Ball State University Housing & Residence Life
Muncie, IN
07.2019 - 05.2021
Managed two housing communities, overseeing the welfare and safety of over 500 students and faculty members
Responded effectively to crisis situations, providing support and resources to students during emergencies, including mental health concerns and conflicts
Developed and implemented community-building activities and events that promoted engagement, inclusivity, and student well-being
Trained, supervised, and evaluated a team of 7 resident assistants, enhancing their skills in conflict resolution, communication, and program facilitation
Assisted students in navigating university and community resources, ensuring access to academic support, counseling, and wellness services
Conducted regular assessments of student needs and satisfaction, utilizing feedback to improve residence life programs and services
Social Work Undergraduate Practicum
Children’s Hospital of Wisconsin
Milwaukee, WI
12.2017 - 12.2018
Exhibited strong communication skills by clearly conveying patient information through written documentation and oral presentation
● Provided family-centered care by observing and assessing developmental and functional skills to implement therapeutic interventions
● Strengthened operations by assisting with respite care coordination and placement for foster families supported by the agency
● Assisted with screening reports of child maltreatment, document disposition, and initiate referrals and follow-ups, as appropriate
Education
Master of Social Work -
Ball State University
Bachelor of Social Work -
University of Wisconsin-Whitewater
Skills
Patient Advocacy
Psychosocial Assessment
Crisis Intervention
Treatment Planning
Multidisciplinary Collaboration
Community Resource Networking
Team Management
Case Management
Discharge Planning
Documentation (DSM-5, EPIC, Cerner)
Certification
TX Licensed Master Social Worker, Texas Behavioral Health Executive Council, 110077
Timeline
Clinician I – Inpatient Psychiatry
UTHealth John S. Dunn Behavioral Sciences Center / Harris County Psychiatric Center
07.2023 - Current
Program Manager
Boys & Girls Clubs of Greater Milwaukee
09.2021 - 07.2023
Full-Time Graduate Practicum
IU Ball Memorial Hospital
01.2021 - 07.2021
Resident Manager
Ball State University Housing & Residence Life
07.2019 - 05.2021
Social Work Undergraduate Practicum
Children’s Hospital of Wisconsin
12.2017 - 12.2018
TX Licensed Master Social Worker, Texas Behavioral Health Executive Council, 110077
Master of Social Work -
Ball State University
Bachelor of Social Work -
University of Wisconsin-Whitewater
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