PICHAMON SUKA
Castro Valley,United States
Summary
Cybersecurity Specialist with proficiency in online security research, planning, execution and maintenance. Highly skilled in handling bilingual content (English-Thai) with a consistent achievement of 99% quality rating. A dedicated and adaptable with strong background in Digital marketing field.
Overview
6
6
years of professional experience
Work History
Content Monetization
Accenture Flex
05.2022 - 10.2023
- Provided an insight information and feedback of a specific market to develop accuracy and possible new trends
- Following the guideline and client's policy to maintain the accuracy and consistency - completed 100% of an assigned bilingual content (English-Thai) and achieved 99% quality on a regular basis
- Take an appropriate action on each case, report and escalate complex case to relevant department
- Host weekly site quality activities and analysis for team member and keep track of the result and feedback for improvement.
Assistant Manager
KTS Co.
05.2020 - 06.2021
- Identify and implement cost-saving measures to optimize operational expenses and increase profit margins
- Participate in regular strategic planning meetings to contribute insights and ideas for improving business operations and achieving company goals
- Create and execute marketing campaigns to drive customer engagement and increase brand awareness - resulted in increase the revenue by 20% in 1 year
- Streamline and improve the inventory management system to ensure efficient tracking and minimize stock shortages, resulting in cost savings and improved customer satisfaction
- Analyze market trends and competition to identify new business opportunities and drive revenue growth.
Part-time waitress and receptionist
Thai Square Catering
06.2019 - 03.2020
- Ensure prompt and efficient seating of customers to maximize restaurant capacity and revenue
- Assist in managing customer reservations and coordinating special events
- Assist in managing customer complaints and resolving issues in a timely and satisfactory manner.
Sales Coordinator
Le Bali & Bay Beach resort and spa
01.2019 - 04.2019
- Develop and implement a customer loyalty program to encourage repeat business and increase customer satisfaction
- Build and maintain strong relationships with key clients to drive customer loyalty and repeat business
- Coordinate with the sales team to develop and implement effective strategies to attract new customers and increase sales by 30%.
Facebook page Admin
PattayaKidsRider
07.2018 - 12.2018
- Optimized Facebook page content and design to attract and engage target audience, resulting in a 20% increase in organic reach and interactions
- Created engaging and visually appealing content to increase user engagement and interaction on the Facebook page
- Implemented a social media advertising strategy to increase brand awareness and reach a wider audience, resulting in a 30% increase in page likes and followers.
Shipping Intern
Thai oil Public Company Limited
06.2017 - 07.2017
- Assist with preparing shipping documents and ensuring accurate and timely submission to customs authorities
- Manage import-export entry, B/L, P/L documents throughout the customs clearance process
- Assist with the coordination and tracking of shipments, ensuring timely delivery and adherence to shipping regulations and requirements
- Internship project: Analyzed and introduced import and export model for shipping department.
Education
Master of Science - Digital Marketing
Middlesex University
London, United Kingdom01.2021
Bachelor of Business Administration - International Business Management
Kasetsart University
Chonburi, Thailand01.2018
Skills
- Sales Coordination
- Social Media Marketing
- Event Planning
- Project Management
- Task Prioritization
- Attention to Detail
Languages
Thai
English
References
Patrick Sullivan, ACCENTURE, patrick.k.sullivan@accenture.com, +1 650 504 3392
Hobbies and Interests
- Travel
- Movies
- Drawing
- Painting
Timeline
Content Monetization
Accenture Flex
05.2022 - 10.2023
Assistant Manager
KTS Co.
05.2020 - 06.2021
Part-time waitress and receptionist
Thai Square Catering
06.2019 - 03.2020
Sales Coordinator
Le Bali & Bay Beach resort and spa
01.2019 - 04.2019
Facebook page Admin
PattayaKidsRider
07.2018 - 12.2018
Shipping Intern
Thai oil Public Company Limited
06.2017 - 07.2017
Master of Science - Digital Marketing
Middlesex University
Bachelor of Business Administration - International Business Management
Kasetsart University
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