Reese Maxwell
Coral Springs,FL
Summary
Motivated Marketing and History dual-degree student at the University of Florida with experience in customer service, hospitality, and research operations. Passionate about delivering exceptional guest experiences, maintaining high-quality standards, and excelling in fast-paced environments. Seeking opportunities to apply my skills in marketing, business operations, and customer engagement.
Overview
4
4
years of professional experience
Work History
Research Interviewer
University of Florida - Bureau of Economic and Business Research (BEBR) & UF Survey Research Center (UFSRC)
03.2025 - Current
- Conducted phone surveys and data collection for UF's Bureau of Economic and Business Research and Survey Research Center.
- Accurately collected and recorded data to support research initiatives for clients such as the Division of Early Learning, NOAA, Florida Department of Health, FDOT, University of California Berkeley, and Medicaid.
- Demonstrated professional phone communication skills and maintained confidentiality.
- Contributed to projects under UF's College of Liberal Arts and Sciences.
Froster
Nothing Bundt Cakes
05.2024 - 08.2024
- Followed strict food safety guidelines and maintained kosher certification standards.
- Assisted the front cash register with customer transactions and packaging.
- Managed production and presentation of over a dozen bundt cakes per shift with quality control.
Hostess/Bussboy
Papamigos
06.2021 - 05.2023
- Welcomed guests and managed reservations to ensure a smooth seating process.
- Maintained a friendly and professional demeanor while assisting with guest inquiries.
- Coordinated with servers to optimize the dining experience.
- Handled waitlists, answered phone calls, and managed front-of-house organization.
Education
Some College (No Degree) - Marketing and History
University of Florida
Gainesville, FLSkills
- Customer Service & Hospitality
- Microsoft Office Suite, Excel, Teams, SharePoint
- WinCati, Cisco VPN, Scheduler, MicroSIP
- Adobe Photoshop, Visual Effects, Illustrator (Certified)
- Data Collection & Analysis
Training
Attended the UF Heavener School of Business Workshop at Universal Studios, enhancing marketing and business operations knowledge through real-world applications and networking.
Timeline
Research Interviewer
University of Florida - Bureau of Economic and Business Research (BEBR) & UF Survey Research Center (UFSRC)
03.2025 - Current
Froster
Nothing Bundt Cakes
05.2024 - 08.2024
Hostess/Bussboy
Papamigos
06.2021 - 05.2023
Some College (No Degree) - Marketing and History
University of Florida
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