PICTTA ARAGON
Technician engineer
Friendswood,TEXAS
Summary
Experienced Electronics and Network Systems Engineer with extensive expertise in designing, developing, testing, and maintaining electronic systems and components across industries such as telecommunications, robotics, energy, and consumer electronics. Skilled in configuring, troubleshooting, and maintaining network systems to ensure optimal performance, security, and reliability. Professional networking specialist with considerable hands-on experience in managing and optimizing network infrastructure, with a strong focus on protecting network integrity and data. Highly adaptable team player known for driving results, ensuring seamless connectivity in dynamic environments, and solving complex problems with strong analytical skills. Committed to driving innovation, efficiency, and functionality in all aspects of electronic and network systems.
Overview
28
28
years of professional experience
5
5
Crestron Certified Programmer. Extron Certified Programmer. Netw
Work History
Technician Specialist
Genesis of Clear Lake
02.2025 - Current
- Increased customer satisfaction by providing prompt and accurate technical support.
- Collaborated with team members to complete complex projects within established timelines.
- Participated in continuous learning opportunities to stay current on industry trends, enhancing personal expertise while contributing to overall company growth.
- Maintained a safe working environment by adhering to industry safety standards and protocols.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Supported service advisors in troubleshooting difficult customer concerns regarding vehicle performance issues or irregularities.
- Collaborated with other technicians for efficient problem-solving in challenging repair situations.
- Maintained up-to-date knowledge on industry advancements through continuous professional development courses and certifications.
- Maintained compliance with dealer and manufacturer standards for warranty repair and maintenance actions.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Lead Technician
Tricolor Auto Group
01.2018 - 02.2025
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Supported service advisors in troubleshooting difficult customer concerns regarding vehicle performance issues or irregularities. - Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning cars.
- Monitored and enforced safety measures to mitigate hazards.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Adhered to established policies and standards to safely complete projects.
IT Technical Operations Lead
Pdvsa E&p
12.2006 - 05.2016
- Conducted capacity planning exercises to ensure that resources were allocated appropriately according to projected growth rates within the organization''s IT infrastructure requirements over time.
- Implemented effective change management processes to facilitate seamless integration of new technologies into existing systems.
- Developed comprehensive documentation to provide clear instructions for various procedures within the IT department as well as training materials for end-users on new software implementations or updates.
- Maintained a secure technology environment through regular system updates, patching vulnerabilities, and overseeing access controls for users across all systems.
IT Support Engineer
Pdvsa E&P Eastern Oil Production
04.2002 - 12.2006
- Managed inventory of computer equipment, standardizing hardware configurations for ease of maintenance and scalability.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Optimized system performance, conducting routine checks and addressing potential issues before escalation.
- Maintained detailed documentation of technical issues, resolutions, and knowledge base articles for future reference.
- Company Overview: Implementation, configuration, and design of an interconnection system to provide video conference services to PDVSA Cuba offices through a server running Debian GNU/Linux OS and TANDBERG equipment
- Implementation, configuration, and design of an interconnection system to provide video conference services to PDVSA Cuba offices through a server running Debian GNU/Linux OS and TANDBERG devices
- Adaptation and remodeling of more than 130 Auditoriums and Multipurpose Rooms implementing Extron technology
- Implementation, configuration, and design of an interconnection system to provide video conference services to PDVSA Cuba offices through a server running Debian GNU/Linux OS and TANDBERG devices
Field Operation Engineer
ATEL TRADING
01.1998 - 11.2002
- Read blueprints, wiring diagrams, schematic drawings and engineering instructions to properly assemble electronics units.
- Performed preventive maintenance and calibration of equipment and systems Radio Frequency.
- Implemented quality control measures to ensure adherence to industry standards and regulations throughout all projects.
- Improved field operations efficiency by implementing new processes and technology.
- Managed multiple complex projects simultaneously while maintaining strict deadlines and budgets.
- Performed detailed data analysis on field activities, identifying areas for improvement and cost reduction strategies.
- Successfully completed a major migration of UHF radio technology to trunked radio systems.
- Successfully installed two community FM radio stations in a rural area, providing coverage of over 200 km
Education
M.D. - Electronic Engineer
University Rafael Belloso Chacín
Maracaibo Edo Zulia07-1999
Skills
- Digital circuits, Analog circuits, Audio systems and Video systems EXTRON
- CRESTRON technology
- Crestron SIMPL
- Crestron VTPro-e
- Wireless Technologies
- Controller Light weight AP
- Projectors BARCO and Virtualization Hypervisors
- Network security protocols TLS, SSL, IPsec
- Testing, Troubleshooting with Oscilloscopes, Multimeters and Signal generators and Spectrum analyzers
- Microsoft Windows Server
- Reading and Interpreting schematics
- Understanding schematics Electronic circuits
- Signal processing Microelectronics and Control systems Communications
- Programming languages: C, C, Java, Python, JavaScript
- Design and Simulation software: SPICE, MATLAB, CAD tools, SolidWorks
- Telecommunications VHF/UHF Trunking Radios
- Flyaway, Satellite Antennas installations
- Industrial automation PLC programming
- Active Directory
- WAN Technologies: Point to Point, MPLS, VPN, DMVPN, GRE
- Network Troubleshooting analysis Tools and computer knowledge
- J2534 ToolBox interface program
- WiTech 20 MOPAR program
- FDRS and FJDS Ford program
- I-HDS Diagnostic System HONDA
- Nissan J2534 ECU reprogram software
- KIA and Hyundai J2534 ECU program
- Network configuration
- LAN switching technologies
- Layer-2/3 protocols
- IP addressing and subnetting
- Network Troubleshooting Abilities
- Network security systems
- Network device monitoring
- Networking and routing protocol expertise
- Cisco switching expertise
- Network performance monitoring
- VLAN aggregation
- SNMP monitoring
- Technical support capabilities
- Technical support
- Data center networking
- Network troubleshooting
- 8021x experience
- Cisco IOS mastery
- End point configurations
Certification
- Crestron Certified Programmer.
- Extron Certified Programmer.
- Network + Boot Camp Global Knowledge Experts.
- A+ Entry Level Computer Service.
- Comp TIA Certification Tech +.
- Comp TIA Certification Security +.
- Microsoft IT Support Specialist.
- CCNA Cisco Certified Network Associate
Accomplishments
- Implementation, configuration, and design of an interconnection system to provide videoconferencing services to PDVSA Cuba offices through a server running Debian GNU/Linux OS and Tandberg devices.
- Adaptation and remodeling of more than 130 Auditoriums and Multipurpose Rooms implementing Extron technology Tandberg Videosonference
- Led a team of operators to set the average fastest operation time and quality yield from start to finish.
- Participated in the successful commercialization of Tracker GPS System electrical products.
Languages
Spanish
Native or Bilingual
English
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCareer advancementHealthcare benefitsTimeline
Technician Specialist
Genesis of Clear Lake
02.2025 - Current
Lead Technician
Tricolor Auto Group
01.2018 - 02.2025
IT Technical Operations Lead
Pdvsa E&p
12.2006 - 05.2016
IT Support Engineer
Pdvsa E&P Eastern Oil Production
04.2002 - 12.2006
Field Operation Engineer
ATEL TRADING
01.1998 - 11.2002
M.D. - Electronic Engineer
University Rafael Belloso Chacín
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