Piedad Thompson
Redwood Valley,CA
Summary
Dedicated professional with extensive experience at Maverick Enterprise, Inc., excelling in accounts receivable and payable, and customer account management. Leveraged ERP systems proficiency and exceptional multitasking abilities to streamline operations. Achieved significant reductions in outstanding account balances, demonstrating proactive problem-solving and a commitment to excellence.
Overview
20
20
years of professional experience
Work History
Accounts Receivable Clerk
Maverick Enterprise, Inc.
09.2013 - 12.2024
- Prepared and emailed invoices and credit memo's to customers on a daily basis.
- Entered new customers and maintained up-to-date customer contact information in two systems, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
- Responded to inbound inquiries regarding accounts and payments.
- Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
- Maintained strict adherence to company confidentiality policies when handling sensitive financial data and personal information for clients.
- Trained new hires in company policies, standard operating procedures, and software systems related to accounts receivable functions, ensuring seamless integration into the team''s operations.
- Assisted in annual audit preparation, ensuring accurate representation of accounts receivable records and compliance with accounting standards.
- Collaborated with sales team to resolve billing discrepancies, resulting in improved customer relationships and increased client satisfaction.
- Streamlined credit approval process by conducting thorough analyses of new client applications, reducing financial risk exposure.
- Reconciled accounts receivable ledger with general ledger monthly.
- Increased efficiency of collections efforts through development of targeted strategies for contacting delinquent accounts.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Assisted in month-end closing procedures, ensuring accurate financial reporting.
- Utilized SPID to generate invoices and Business Central to post invoices and payments.
- Monitored accounts to verify compliance with payment terms and schedules.
- Reconciled bank accounts on a monthly basis.
- Matched purchase orders with invoices along with other pertinent information before invoicing.
- Managed petty cash and reconciled and coded the monthly expenses before to accounts payable for processing.
- Translated for customer based out of Mexico to ensure order accuracy.
- Maintained organized files for quick and easy retrieval.
- Supported finance department management with annual audit.
Accounts Payable Clerk
Maverick Enterprise, Inc.
10.2008 - 09.2013
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
- Maintained good working relationships with vendors and resolved disputes.
- Improved vendor relationships through diligent communication and prompt issue resolution.
- Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
- Streamlined invoice processing by implementing efficient filing and tracking systems.
- Trained new team members on accounts payable processes, fostering a productive work environment.
- Reduced environmental impact by transitioning to paperless accounts payable process.
- Optimized cash flow management with strategic scheduling of payments to vendors.
- Enhanced efficiency in invoice processing by meticulously reviewing and matching invoices with purchase orders and receipts.
- Improved relationships with suppliers by resolving discrepancies in billing and payments promptly.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Input financial data and produced reports using SyteLine.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Managed petty cash and correctly coded all expenses.
- Matched purchase orders with invoices and recorded necessary information.
- Improved data accuracy in financial systems by conducting thorough audits of accounts payable ledger.
- Fostered positive vendor relations, served as primary contact for vendor inquiries and concerns.
- Trained new clerks on accounts payable processes and best practices.
Pre-Press Coordinator
Maverick Enterprise, Inc.
01.2005 - 11.2008
- Entered data, generated reports, and produced tracking documents.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
- Coordinated a weekly meeting with department heads to go over upcoming orders.
- Collected customer files, spec. files and the production schedules for the weekly meeting,
- Supplied the print shop with approved orders and the pertaining spec. files.
- Maintained print shop schedule.
- Data Entry of daily production numbers.
Administrative Assistant
Maverick Enterprise, Inc.
06.2005 - 01.2006
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Improved document processing speed by introducing automated templates for routine correspondence.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Prepared common carrier shipments.
Education
Diploma - Medical Billing And Coding
Empire College
Santa Rosa, CA09-2000
Skills
- Multitasking and organization
- Proactive and Self-motivated
- Receivables management
- Customer account management
- Microsoft Office
- Collections
- Customer service
- Accounts payable
- Time management
- Confidentiality handling
- Resourceful
- ERP systems proficiency
- Confidential document control
- Adaptability and flexibility
- Accounts receivable
- Administrative support
Languages
Spanish
Timeline
Accounts Receivable Clerk
Maverick Enterprise, Inc.
09.2013 - 12.2024
Accounts Payable Clerk
Maverick Enterprise, Inc.
10.2008 - 09.2013
Administrative Assistant
Maverick Enterprise, Inc.
06.2005 - 01.2006
Pre-Press Coordinator
Maverick Enterprise, Inc.
01.2005 - 11.2008
Diploma - Medical Billing And Coding
Empire College
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