Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Pier Oliveri

Pier Oliveri

Celina

Summary

Dynamic and engaging professional with a strong background in customer service, most recently with So Clutch Group. Proven ability to build rapport with patrons and handle difficult situations with patience. Skilled in payment processing and maintaining a highly organized environment, ensuring exceptional experiences that encourage repeat business.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender

So Clutch Group
05.2025 - Current
  • Mixed cocktails and beverages, ensuring quality and consistency in every drink prepared.
  • Maintained cleanliness and organization of bar area, enhancing overall customer experience.
  • Provided exceptional customer service, building rapport with patrons to encourage repeat visits.
  • Handled cash register operations, efficiently processing payments and managing tabs.

Beverage Cart Attendant

The Nelson
03.2025 - 07.2025
  • Delivered exceptional customer service while serving beverages to guests on course.
  • Maintained cleanliness and organization of beverage cart and supplies during shifts.
  • Assisted in inventory management by tracking beverage stock levels and reporting shortages.
  • Adapted quickly to changing customer preferences and provided timely recommendations.
  • Operated POS system to facilitate cash and credit transactions and refunds.
  • Managed cash transactions accurately, maintaining accountability for sales revenue collected throughout each shift.

Sales Associate

TECOVAS
08.2024 - 04.2025
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Processed transactions accurately using point-of-sale systems, ensuring efficiency at checkout.
  • Maintained visual merchandising standards, contributing to appealing store displays and layout.
  • Collaborated with team members to meet sales goals and improve customer satisfaction scores.

Leasing Consultant

Gables Residential
01.2021 - 11.2021
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Verified tenant incomes and other information before accepting lease applications.
  • Increased tenant satisfaction by promptly addressing concerns and resolving issues.
  • Managed online listings for the property, ensuring accurate information was available for potential tenants at all times.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.

Leasing Consultant

Lincoln Property Company
11.2020 - 01.2021
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Contacted and followed up with tenants on renewal notices.
  • Conducted background checks on applicants.
  • Checked rental eligibility by following company's verification process.
  • Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
  • Experienced in dealing with new construction, luxury apartments, condominiums and over-55 communities

Leasing Consultant

The Tipton Group
05.2020 - 11.2020
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Conducted thorough market research to stay informed of current trends and competitor offerings.
  • Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
  • Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
  • Assisted in preparation of lease agreements, ensuring compliance with local laws and regulations.

Education

High School Diploma -

Lone Star High School
Frisco, TX
06-2017

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Customer service expertise
  • Engaging personality
  • Handling difficult customers
  • Payment processing
  • Memory retention
  • Hospitality service expertise

Certification

  • TABC License - 8/2024 to 8/2026
  • Food Handlers - 4/2025-4/2027
  • CCMA Certification - 5/2018-5/2020

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Bartender

So Clutch Group
05.2025 - Current

Beverage Cart Attendant

The Nelson
03.2025 - 07.2025

Sales Associate

TECOVAS
08.2024 - 04.2025

Leasing Consultant

Gables Residential
01.2021 - 11.2021

Leasing Consultant

Lincoln Property Company
11.2020 - 01.2021

Leasing Consultant

The Tipton Group
05.2020 - 11.2020

High School Diploma -

Lone Star High School

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