PIERANGELA PACILLI

• Collaborated with management to develop company-wide safety policies, procedures, and guidelines.
• Conducted thorough accident investigations to identify root causes and prevent future occurrences.
• Developed and implemented safety programs.
• Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
• Reduced accident rates through proactive hazard identification, analysis, and mitigation strategies.
• Implemented corrective actions following incidents to minimize risks and improve overall safety performance.
• Leveraged OSHA standards as a basis for developing effective safety protocols tailored to organizational needs.
• Facilitated occupational safety meetings and handled inquiries, questions and concerns in terms of training.

Individual tax preparation services, I was in charge of explaining the tax credits and helping to have a payment plan, corporate set up.

• Help with filling out migration application
• Conferred with clients and other involved parties to gather and track case information.
• Scheduled appointments, court appearances, and depositions for busy law firm.
• Prepared and drafted correspondence and legal forms to maintain smooth communications.

Sale of vehicle insurance, home insurance, rentals, employment insurance, tax preparations, notary services.

• Served appetizers, delivered entrees, and refilled beverages for banquet guests.
• Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
• Worked with catering staff to establish timely preparation and delivery of food and beverage orders.
• Provided friendly, courteous service to create memorable moments for guests.
• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.