Piera Paola Vidal Myers
San Antonio
Summary
Dynamic professional with a strong background in customer service and organizational skills, honed at Big Lots. Proven ability to negotiate effectively and analyze vendor relationships, ensuring timely deliveries and cost savings. Recognized for developing creative solutions and maintaining optimal store presentation, enhancing customer engagement and satisfaction.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
30
30
years of professional experience
Work History
Homemaker
SelfHelpWorks
01.2021 - Current
- Formulated and balanced a budget, paying bills, and identifying cost-saving opportunities for a household of 6.
- Participated in local community events, including garage sales and volunteer projects involving other local homemakers.
- Developed strong communication and organizational skills through working on group projects.
- Proven ability to develop and implement creative solutions to complex problems.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Retail Worker
Big Lots
03.2014 - 01.2021
- Answered questions about store policies and addressed customer concerns.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used in-store system to locate inventory and place special orders for customers.
- Performed cash, card, and check transactions to complete customer purchases.
Buyer's Agent
RCP Innovation
06.1995 - 04.1997
- Negotiated pricing for materials and supplies from vendors to secure best value.
- Maintained timely product deliveries by effectively communicating with vendors, merchants and distribution center.
- Prepared in-depth reports regarding orders, sales and costs and distributed weekly to appropriate management staff.
- Took tours of supplier facilities to establish lasting relationships and see products in person.
- Negotiated contracts with buyers and sellers to maximize customer savings.
Education
High School Diploma -
Bolsa High School
Garden Grove, CA06-1992
Skills
- Customer service
- Analytical
- Troubleshooting
- Organizational skills
- Written communication
- Conflict resolution
- Good Telephone EtiquetteGuest services
- Inventory control procedures
- Merchandising expertise
- Loss prevention
- Cash register operations
- Product promotions
- Organized racks and shelves to maintain store visual appeal, engage customers and promote merchandise
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Homemaker
SelfHelpWorks
01.2021 - Current
Retail Worker
Big Lots
03.2014 - 01.2021
Buyer's Agent
RCP Innovation
06.1995 - 04.1997
High School Diploma -
Bolsa High School