Piercen Maez
Orem,UT
Summary
I am an analytical professional skilled in customer service, communication, and problem solving who is seeking an opportunity to learn, grow, and thrive in the insurance industry. I have a passion for the auto industry and am eager to build on my current knowledge surrounding the field.
Overview
6
6
years of professional experience
Work History
Weed Specialist / Sales Associate
Stewarts Lawn Care and Pest Control
03.2021 - Current
- Provided technical support for customers in resolving complex issues.
- Implemented training materials for new hires on the company's procedures and policies.
- Identified needs of customers promptly and efficiently.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
Brand Ambassador
Café Rio
08.2020 - 03.2021
- Gathered customer feedback for product development purposes.
- Coordinated with internal teams to ensure all tasks related to brand ambassador duties were completed accurately.
- Provided customer service support during promotional events or when needed.
Office Administrator
Southern Utah University (Facilities Management)
01.2019 - 08.2020
- Coordinated and managed daily administrative operations of the office.
- Organized and maintained filing systems, including electronic databases and records.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Prepared special reports by collecting, analyzing and summarizing information from various sources.
Education
Bachelor's of Biology -
Brigham Young University
05.2024
Skills
- Customer Service
- Efficiency
- Time Management
- Technical Acumen
- Analytical Skills
- Interpersonal Skills
- Reliability
- Problem-solving abilities
- Excellent Communication
References
Available upon request.
Timeline
Weed Specialist / Sales Associate
Stewarts Lawn Care and Pest Control
03.2021 - Current
Brand Ambassador
Café Rio
08.2020 - 03.2021
Office Administrator
Southern Utah University (Facilities Management)
01.2019 - 08.2020
Bachelor's of Biology -
Brigham Young University
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