Pierina Cocchiarella
Hoffman Estates,IL
Summary
Proven track record of enhancing team outcomes and customer satisfaction at Verizon Department, showcasing expertise in conflict resolution and advanced technical troubleshooting. Demonstrated ability to lead and innovate, achieving significant cost-savings and quality improvements. Skilled in pallet jack operation and fostering teamwork, I excel in dynamic, results-driven environments.
Overview
1
1
year of professional experience
Work History
Encore
Verizon Department
Elgin, IL
10.2024 - 12.2024
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted testing of software and systems to ensure quality and reliability.
- Updated and maintained databases with current information.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked effectively in team environments to make the workplace more productive.
Midwest Distribution
Returns Department
Bensenville, IL
03.2024 - 09.2024
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- I worked with multifunctional equipment such as manual pallet jack and electric pallet jack.
- Contacted vendors when necessary to resolve product discrepancies or obtain additional information about returns.
- Coordinated with other departments, such as sales or logistics, regarding any changes in return policies or procedures.
Tj Maxx
Associated Women's
Hoffman Estates , IL
11.2023 - 04.2024
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Achieved cost-savings by developing functional solutions to problems.
Education
High School Diploma -
James B Conant High School
Hoffman, IL05-2024
Skills
- Conflict resolution
- Teamwork and collaboration
- Collaboration
- Excellent communication
- Pallet jack operation
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Encore
Verizon Department
10.2024 - 12.2024
Midwest Distribution
Returns Department
03.2024 - 09.2024
Tj Maxx
Associated Women's
11.2023 - 04.2024
High School Diploma -
James B Conant High School
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