Dacia Alexander

• Responsibilities include all of that of a Clinical Lab Aide and Clinical Laboratory Technician I, II, III
• Oversee daily operations and ensure high performance and quality work for all aides and technicians
• Oversee the laboratory’s reagent and consumables inventory, create purchase orders to ensure adequate amount of supplies for daily operations.
• Manage biohazardous waste stream yearly requirements and pick-up scheduling

Team Leadership and Supervision

• Participate in the hiring process of new team members
• Oversee the training of new aides and technicians: Provide guidance on proper procedures, troubleshoot issues, and ensure the team meets productivity goals.
• Oversee staffing schedules and ensure adequate staffing: PTO/Time off Requests, 1:1s, scheduling, and making sure the operations are adequately staffed.
• Delegate tasks and manage workflow: Prioritize workload based on urgency and testing requirements.
• Delegate and manage teams projects given by upper management to ensure quality of work and completeness in a timely manner.
• Maintain a positive and collaborative work environment: Foster teamwork and address any concerns raised by the team.

Additional Responsibilities

• Stay up-to-date on laboratory policies and procedures: Attend training sessions and implement new protocols as needed. Maintain, troubleshoot, verify and calibrate laboratory equipment.
• Communicate effectively with clients and internal teams: Provide clear and timely information regarding specimen status and testing results.
• Demonstrate and understand the company policy and guidelines.
• Perform any additional tasks assigned by the Manager or Laboratory Director.
• Overseen a lab move to another location, ensured regulations and guidelines were met
• Implemented the waste and Biohazard system and setting up and making sure it was up to standard
• Help to set up Pathview devices, QCing and setting up proper protocol for clients

• Lead and train a team of Accessioners and CLT I and CLT II: Provide guidance on proper procedures, troubleshoot issues, and ensure the team meets productivity goals.
• Manage staff schedules and ensure adequate staffing: PTO/Time off Requests, 1:1s, scheduling, and making sure the operations are adequately staffed.
• Delegate tasks and manage workflow: Prioritize workload based on urgency and testing requirements.
• Maintain a positive and collaborative work environment: Foster teamwork and address any concerns raised by the team.

Additional Responsibilities

• Stay up-to-date on laboratory policies and procedures: attend training sessions, and implement new protocols as needed.
• Communicate effectively with clients and internal teams: Provide clear and timely information regarding specimen status and testing results.
• Demonstrate and understand company policy and guidelines

• Greeted incoming guests warmly, issued room keys and shared information on policies and amenities
• Handled payment processing and provided customers with receipts and proper bills and change
• Answered telephones and greeted visitors to assist, answer questions and direct
• Posted charges, updated accounts and issued bills to departing guests
• Received incoming calls and coordinated with staff to fulfill customer requests
• Worked with housekeeping and maintenance staff to address and resolve building and room issues
• Completed end-of-day reporting and balanced registers to maintain financial accuracy
• Supervised daily operations of hotel front desk in absence of manager.

• Distribute PacBio Confirmation samples for following assays: PacBio, PMS2, GBA, CYP21, AGG and RPGR
• Utilize Starlet and Bravo Instruments correctly when handling samples
• Run samples in the Thermal Cyclers for DNA amplification
• Operates a wide range of laboratory equipment and instruments to complete analysis.
• Validated GBA and PMS2 in-house Primers
• Perform Long Range and Short Range ampures on suitable assays
• Analyze Dropquants of PCR plates and verify if they pass or fail
• Create tickets for failed samples and send back batches to be retested
• Ability to perform basic troubleshooting
• Perform Normalization and Pooling of DNA for next step of Sequencing
• Properly use LIMS when inputting information
• Achieve high level of quality and productivity in handling patient samples throughout the entirety of being in the lab

• Properly operate a Beckman Coulter AU480 Chemistry Analyzer, Siemens Immulite 200 Immunoassay and Siemens ADVIA 2120i that perform tests for samples of patients. Remove samples of materials following good practices to achieve accurate test results.
• Consult with outside professionals and specialists about tests and testing results.
• Operates a wide range of laboratory equipment and instruments to complete analysis.
• Document and verify patient information using laboratory information systems.
• Proficient in all the lab benches such as; Chemistry, Imaging, Hematology 1&2, Endocrinology, Esoteric and Lead Testing, Fecal and Urinalysis
• Prepare Fecal samples and analyze under microscope for possible parasites
• Prepare Urine samples and analyze under the microscope to identify and quantifying cells, crystals, casts and/or bacteria in the urine
• Created an efficient system for inventory of laboratory supplies
• Ability to perform basic troubleshooting
• Perform weekly and monthly maintenances on the instruments to ensure good quality
• Aliquot and organize controls and assays that are used in the laboratory
• Achieve high level of quality and productivity in handling patient samples throughout the entirety of being in the lab

• Retrieving and accessioning samples to input in system database
• Calibrated equipment, administered quality controls and drove maintenance procedures to promote operational efficiency
• Met regulatory reporting requirements by performing and recording results of Covid -19 tests
• Promoted workflow and reduced downtime by ensuring sufficient supply levels of reagents and equipment
• Documenting and organizing all worksheets related to liquid handlers Collaborating with the CLS to operate Quant Studios
• Perform validations on new labware, reagents, or lab procedures
• Organizing patient samples and collecting quantitative/qualitative data using excel Maintaining CLIA regulations when disinfecting and sanitizing the lab
• QA responsibilities such as organizing and creating folders for maintenance logs, temperature logs
• Perform LOD and temperature stability studies for COVID-19 samples Editing/Creating SOPs

• Answered phone calls to provide assistance, information and medical personnel access
• Conducted patient intake interviews to collect medical information and insurance details
• Continuous review of patients accounts for verification and qualification assistance Served as point of contact between medical offices and patients
• Collect all necessary info to move the referral of the patient to the next steps of Eligibility and Benefits
• Trained employees on best practices and protocols while managing teams to maintain optimal productivity.

• Evaluated open accounts to look for past-due balances and pursue collection strategies
• Verified payment accuracy from payor
• Submitted claims electronically to appropriate payor Posted payments
• Conducted/coordinated quarterly team building meetings and activities Catering for management and team meetings

• Coordinated admissions efficiently by communicating with internal departments and external organizations to obtain records and transfer documentation
• Verified patient insurance information
• Conducted initial assessment of patients including vitals Pre-Certification/Clinical review with insurance companies
• Scheduled Peer Reviews between staff and doctors with the insurance companies Trained additional admissions team members according to hospital policy
• Helped patients with the admissions process and adhered to state and federal laws.