Pierre Brown
Albany,GA
Summary
Experienced National Account Coordinator with a decade-long tenure in logistics, specializing in data entry, and meticulous record keeping. Has a proven track record of navigating complex and coordinated tasks. Ensuring seamless communication between stakeholders and optimizing operation processes. Adept at leveraging organizational skills to enhance productivity and contribute to the success of high-profile accounts.
Overview
15
15
years of professional experience
Work History
National Account Coordinator, Common Carrier Lead.
WebstaurantStore
09.2016 - Current
- Coordinate communication between national account managers and internal departments to ensure the execution of projects.
- Assist in day-to-day management of national accounts, addressing client inquires and concerns.
- Partner with receiving and returns department to ensure that special project items are received to national account team.
- Prepare reports and presentations summarizing account activities and performance metrics.
- Partner with the national account managers to analyze account performance data and provide insights to improve client satisfaction and account growth.
- Collaborate with grounds department to ensure projects are following the standards and guidelines of the national accounts process.
- Manage multiple accounts simultaneously, ensuring timely delivery of services and solutions.
- Coordinate with inventory department to maintain national account special products do not subceed 20% warehouse stock.
- Experienced in processing of incoming of records and goods for shipment.
- Provide analytical rationale to identify, develop and implement activities within allocated account base.
- Provide product demonstrations to share features, answer questions and overcome concerns.
- Identify staff requirements and worked with human resource department to initiate recruitment and training processes.
- Supervise and train new hires on best practices and proper protocols; updated training materials.
- Comply with policies and quality standards to maintain consistency in quality of services.
- Complete data entry tasks with accuracy and efficiency.
- Create and maintained data entry logs to track data entry activities.
- Enter data into various computer systems accurately using Microsoft Office Suite.
- Negotiated favorable contract terms with vendors, ensuring cost-effective partnership agreements that maximized profits.
Logistics Trainer
Target
01.2011 - 09.2016
- Responsible for loading and unloading trucks, order picking, wrapping products, packing, labeling shipping and receiving products.
- Communicate with operators from other shifts.
- Turn off and lock out equipment when not in use.
- Operate within standard operating procedures (SOPs) and Job Safety Analysis (JSAs).
- Operate forklift, crown power pallet jacks, and/conveyer belt.
- Prepare complete daily log.
- Responsible for quality control.
- Properly manage bill of lading.
- Properly check in and out vendors.
- Inspect all vendor products and count products to verify work orders match products that was received.
- Prevent issues such as shortage control, theft and fraud.
- Package finished product for shipping (shrink wrapping, boxing, labeling).
- Stage finished product for loading.
- Load finished product onto truck.
- Move raw materials to warehouse storage.
Information Technician
Southeastern Records Management
09.2012 - 01.2014
- Utilize Microsoft Office and Internet applications including Word, Excel, PowerPoint, Access, Internet Explorer and Outlook 2003.
- Efficiently manage and maintain electronic health records (EHR) for patients.
- Ensure compliance with HIPPA regulations regarding patient information privacy.
- Conduct periodic audits to verify data accuracy and completeness.
- Collaborate with healthcare providers to retrieve and update patient records.
- Assisted in coding and classifying medical records using ICD-10 and CPT codes.
- Assisted with transitioning to paperless record-keeping processes.
- Improved network efficiency by implementing upgraded hardware and software solutions.
Education
Bachelor of Science - Business Information Systems
Albany State University
Associate of Science - Business Administration
Darton State College
Skills
- Transportation & Logistics Coordination
- Client Relationship Management
- Carrier Management
- Data Analysis (Excel, SQL)
- Communications and Interpersonal Skills
- Project Coordination
- Time Management
- Detail-Oriented
- Data entry and accuracy
- HIPAA compliance
Timeline
National Account Coordinator, Common Carrier Lead.
WebstaurantStore
09.2016 - Current
Information Technician
Southeastern Records Management
09.2012 - 01.2014
Logistics Trainer
Target
01.2011 - 09.2016
Associate of Science - Business Administration
Darton State College
Bachelor of Science - Business Information Systems
Albany State University
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