Summary
Overview
Work History
Education
Skills
Timeline
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Pierre Burkins

Rancho Cucamonga,CA

Summary

Efficient and detail oriented with 10 plus years of experience in a number of fast paced and high pressure environments. Strong oral and written communication skills. Self-motivated, dependable, consistent and punctual. Ability to develop and maintain effective working relationships. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

13
13
years of professional experience

Work History

Parts Department Associate

Subaru Of America, Inc
10.2018 - 01.2024
  • Diagnosed malfunctions after looking at damaged unit in depth.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
  • Conducted research to address shipping errors and packaging mistakes.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Established strong relationships with suppliers to ensure timely deliveries of goods, mitigating potential delays or stockouts that could impact customer satisfaction.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Minimized product damage through careful maneuvering and transporting of fragile items.

Team Member

Disneyland Resort
07.2016 - 10.2018
  • Resolved customer complaints quickly and professionally, ensuring repeat patronage.
  • Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
  • Promoted teamwork through active listening and open communication, fostering a positive work culture among crew members.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Handled customer concerns promptly and professionally, resulting in increased customer loyalty and repeat business.

Retail Sales Associate

Sports Authority
05.2015 - 07.2016
  • Utilized upselling techniques to promote additional products and increase sales.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Shipping and Receiving Clerk

Under Armour
05.2013 - 04.2015
  • Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
  • Conducted research to address shipping errors and packaging mistakes.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Minimized product damage through careful maneuvering and transporting of fragile items.
  • Adjusted machinery and notified supervisors of malfunctions.

Office Assistant

Lo-N-Jack Trucking
01.2011 - 05.2013
  • Assisted with budgeting and financial management to keep office operating within budget.
  • Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Handled payroll duties accurately ensuring all employees received their paychecks on time.
  • Created and maintained detailed records of all office activities.

Education

High School Diploma -

Rialto High School
Rialto, CA
06.2009

Skills

  • Exceptional customer service
  • Computer Skills
  • Decision-making capabilities
  • Attention to Detail
  • Teamwork and Collaboration
  • Flexible and Adaptable
  • Information Processing
  • Microsoft Office
  • Reliable and Responsible
  • Equipment Operation
  • Self-Motivated and Disciplined
  • Forklift Operations

Timeline

Parts Department Associate

Subaru Of America, Inc
10.2018 - 01.2024

Team Member

Disneyland Resort
07.2016 - 10.2018

Retail Sales Associate

Sports Authority
05.2015 - 07.2016

Shipping and Receiving Clerk

Under Armour
05.2013 - 04.2015

Office Assistant

Lo-N-Jack Trucking
01.2011 - 05.2013

High School Diploma -

Rialto High School

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Pierre Burkins