Joseph M. Minkos
Lakewood,NJ
Summary
Perceptive Senior Business Analyst with [Number] years driving successful business processes for [Type] companies. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability.
Overview
28
28
years of professional experience
Work History
Senior Business Analyst
Teachers Insurance and Annuity Association, College Retirement Equities Fund, TIAA-CREF, Randstad Technologies
07.2013 - Current
- Leading both business and systems analysis efforts on large-scale, Mentoring business and systems analysts
- Improving requirements elicitation practices
- Interviewing business SMEs to elicit business requirements
- Translating business requirements into system design specifications
- Communicating complex application concepts to both business and technical audiences, including off-shore project teams
- Facilitating group requirements and design sessions
- Writing comprehensive documentation to maintain traceability among project objectives, business processes, requirements and solution design components
- Adapting to new and changing organizations and technologies
- Proficiencies
- Analysis techniques in the Business Analysis Body of Knowledge (BABOK)
- Relational and dimensional (data warehouse) data modeling, and basic SQL
- Object-Oriented design and modeling, use case analysis, UML
- Data mapping, data conversion and system interface design
- Microsoft Word, Excel, Access, PowerPoint, Project, Visio, SharePoint, Rational Team Concert (RTC), Rational Requirements Composer (RRC), Works on an agile-scrum team responsible for iterative enhancements to an enterprise business platform and data repository supporting 403(b) and 457 retirement plan recordkeeping
- Defines user stories, acceptance criteria, and tasks in Rational Team Concert
- Participates in daily scrums, sprint planning sessions, and sprint retrospectives
- Creates screen shots and obtains business stakeholder approvals for system enhancements
- Supports development and testing teams
- Leads requirements definition for a branding and marketing communications platform redesign project
- Elicits requirements from business stakeholders
- Creates functional requirements documentation
- Writes use cases and business process workflow Visio diagrams
- Influences business sponsor and IT stakeholders on defining solution scope
- Influences system architects, tech leads, and data modelers on application and database conceptual design
- Produces high-level UX sketches, and works directly with UX team to produce detailed UX wireframes
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Lead Business Analyst
TJX, Incorporated, Randstad Technologies
07.2011 - 05.2013
- Led requirements elicitation effort for Stock Ledger and Sales Audit work teams on Oracle Retail Merchandising System (RMS) implementation
- Influenced senior project leadership to adopt a standardized, business architecture driven modeling technique, ultimately used to document 344 business processes project-wide
- Mentored both permanent and contractor BAs on business process analysis and requirements elicitation techniques
- Provided program managers with project plan tasks and estimates for requirements and analysis project phases
- Created a requirements traceability tool used to document and trace 1700 business requirements, as-is and to-be business processes, and solution components
- Created business process models for 102 as-is and 93 to-be business processes, encompassing Financial Control and Sales Audit functions
- Collaborated with BAs and SMEs from Supply Chain and other Finance teams to identify touch points and integrate business process model diagrams
- Worked directly with business SMEs to clarify over 300 business requirements
Principal Systems Analyst
Fidelity Investments
07.2005 - 07.2011
- Personal and Workplace Investing (PWI)
- Managed analysis efforts on several 401(k) recordkeeping projects, including:
- Siebel CRM and eConfigurator implementation
- Custom application for validating 401(k) fund offerings
- Enhancement to expand 401(k) salary deferral processing capabilities
- Regulatory enhancement to provide Roth 401(k) plan offering
- Led requirements project phase and defined requirements gathering tasks
- Facilitated requirements gathering work sessions
- Produced business workflow diagrams, data flow diagrams, and use cases
- Led massive data mapping effort to convert and integrate several legacy systems to Siebel Order Management platform
- Worked directly with vendor and off-shore development teams to ensure system technical designs met requirements
- Chaired Data Control Board charged with managing and analyzing system change requests impacts to baseline system
- Taught business analysts to capture system requirements in structured format
- Set team standards and created a department IT functional design template
Lead Systems Analyst
Fidelity Investments
03.2002 - 07.2005
- Defined Benefit Systems Development Group (DB)
- Worked directly with business and technical staff to clarify project requirements and ensure requirements were met by system solutions
- Developed project test strategies, mined test data, wrote and executed test cases
- Managed system testing and defect tracking efforts
- Contributed to the implementation of best practices on department project initiatives
- Coordinated systems analyst group meetings to facilitate communication and cooperation among department system analysts, and foster growth of junior analysts
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Business Analyst
HR Logic – A Fidelity Investments Company
05.2001 - 01.2002
- Veritude, Inc
- Assisted senior management in planning and executing a company-wide turn-around project
- Prepared project plan and status report for CEO and board of directors
- Prepared detailed departmental budgets based on financial model forecasts
- Performed payroll system gap analysis between current release and required functionality
Business Analyst
American Management Systems, Inc
01.1996 - 03.2001
- Served clients in retail lending, credit card, and telephone collections, as well as state government human services departments
- Managed team of eight in development of classroom training materials, instructor-led training schedules, online help content, and CBT courses
- Led a team of seven analysts and developers in a batch development and data cleanup effort to eliminate a $48M backlog of federal assistance claims
- Led team of four in creation of functional design specifications
- Interfaced with cross-functional teams to ensure a common understanding of system functional vision across a highly-matrixed project organization
- Developed strategies and data mapping specifications for the integration of seven legacy systems into a relational database
- Interviewed and assisted clients in developing collection treatment scenarios
- Configured financial collections system parameters to support business strategy
Education
BBA - Marketing
University of Massachusetts
Amherst, MA1996
Six-Sigma Green Belt certified -
Skills
- Mission Critical Applications
- Project Manager Supervision
- Stakeholder Partnerships
- Quality Control Standards
- Technical Direction
- Maintenance Requirements
- Contractual Obligations
- Process Improvement Initiatives
- Technical Specifications
- Best Practices and Methodologies
- Strategy Implementation
- Client Requirements
- Managing Multiple Projects
- System Implementation
- Project Implementation
- Business Process
Timeline
Senior Business Analyst
Teachers Insurance and Annuity Association, College Retirement Equities Fund, TIAA-CREF, Randstad Technologies
07.2013 - Current
Lead Business Analyst
TJX, Incorporated, Randstad Technologies
07.2011 - 05.2013
Principal Systems Analyst
Fidelity Investments
07.2005 - 07.2011
Lead Systems Analyst
Fidelity Investments
03.2002 - 07.2005
Business Analyst
HR Logic – A Fidelity Investments Company
05.2001 - 01.2002
Business Analyst
American Management Systems, Inc
01.1996 - 03.2001
BBA - Marketing
University of Massachusetts
Six-Sigma Green Belt certified -
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