Pierre Hilll
Little Rock,AR
Summary
Offering strong interpersonal skills and willingness to learn and develop in customer-focused environment. Delivers ability to quickly understand and apply new concepts, ensuring smooth and accurate transaction processing. Ready to use and develop communication and problem-solving skills in supervisor role.
Developed key customer service skills in fast-paced retail setting, excelling in transaction handling and customer interaction. Transitioning into new field with focus on leveraging these transferable skills to contribute effectively in different environment. Committed to delivering exceptional service and building positive customer relationships in any role.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Circle K Corp
05.2025 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
Process Guide
Amazon
09.2022 - 02.2024
- Reduced error rates by implementing robust quality control measures within critical processes.
- Coached employees on best practices for maintaining high-quality standards throughout all processes.
- Performed regular audits to ensure compliance with established procedures and guidelines.
- Implemented process improvements for increased productivity and cost savings.
- Spearheaded continuous improvement initiatives, resulting in streamlined operations and heightened team morale.
- Worked closely with management staff to create new and lucrative tours.
- Inspected tour sites for potential hazards and arranged for repairs when needed.
Education
High School Diploma -
J.A Fair
Little Rock, AR05-2018
Skills
- Client support
- Client relationship management
- Consistent reliability
- Effective in handling challenging situations calmly
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 10 associates.
Timeline
Customer Service Cashier
Circle K Corp
05.2025 - Current
Process Guide
Amazon
09.2022 - 02.2024
High School Diploma -
J.A Fair
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