Pierre Ingram
Houston,TX
Summary
A motivated coder with a rapid learning aptitude and strong enthusiasm for on-the-job training opportunities. Passionate about the intersection of education and technology, with a keen interest in leveraging cutting-edge tools to enhance learning experiences. Eager to expand skills and make learning more engaging by integrating artificial intelligence into tutoring business models.
Overview
9
9
years of professional experience
Work History
Level 1 Technician
CMIT Solutions of Best Southwest Dallas County
Cedar Hill , TX
2023.06 - Current
- Assisted with the setup of new workstations for employees.
- Created user accounts on server systems and ensured proper access rights were granted.
- Performed troubleshooting on networking and connectivity issues to restore connections and network access.
Front Desk Assistant/SBS Representative
University of Houston
Houston , TX
2022.10 - Current
- Welcomed large volume of guests and improved overall customer service.
- Answered phone inquiries in a professional manner and directed calls to the appropriate staff members, if needed.
- Fulfilled customer requests in a timely manner by providing assistance or referring them to the correct personnel.
CEO/ Lead Tutor
Start Right Tutoring
Cedar Hill , TX
2015.04 - Current
- Assessed students' progress at strategic intervals, using results to give detailed feedback and advice; students improved by 1.5 overall class letter grade.
- Facilitated small study groups to help student pass class exam or improve scores on standardized tests.
- Developed and implemented strategic business plans to increase company profitability.
Education
Bachelor of Science - Computer Science
University of Houston
Houston, TX2025-12
Skills
- System Maintenance
- Hardware Installation
- Excellent Communication
- Inbound Call Management
- Strategic Planning
- Teaching Strategies
- Sales Techniques
- Object-Oriented Programming
Languages
Spanish
Limited
Hebrew
Elementary
Timeline
Level 1 Technician
CMIT Solutions of Best Southwest Dallas County
2023.06 - Current
Front Desk Assistant/SBS Representative
University of Houston
2022.10 - Current
CEO/ Lead Tutor
Start Right Tutoring
2015.04 - Current
Bachelor of Science - Computer Science
University of Houston
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