Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
Generic

PIERRE JALABERT

Memphis,USA

Summary

Highly skilled at creating and implementing best practices company-wide. Employee-focused operations manager seeking position to build a safe, enjoyable and productive work environment. Strategic operations manager seeking to discover areas for improvement and eliminate wasteful processes Highly efficient Manager with more than three years of experience supervising multiple teams of employees while planning and maintaining work schedules and updating procedures and policies while performing customer service activities, accounts receivable, billing and payroll duties. Pursuing objective which will allow to grow professionally, while effectively using versatile skills set to help promote the company corporate mission with the aim to reach and exceed team goals. Customer-oriented sales professional with 10 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.

Diligent Manager with strong background in retail management. Successfully coordinated store operations and enhanced customer satisfaction. Demonstrated leadership in staff training and inventory management.

Overview

20
20
years of professional experience

Work History

Assistant Store Manager

Superlo Foods
01.2024 - Current

Monitored daily cash discrepancies, inventory shrinkage and drive-off.

  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with strong work ethic.

Assistant Store Manager

Krogers Grocery Store
02.2021 - 12.2023
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Assisted in recruiting, hiring and training of team members.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Grocery Manager

Kroger
05.2020 - 12.2021
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Ensured compliance with local health regulations through diligent sanitation practices and staff training.
  • Increased customer satisfaction by implementing efficient inventory management and product rotation systems.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Performed key tasks to promote inviting grocery store appearance.
  • Enhanced store presentation through regular merchandising updates and innovative display techniques.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Streamlined store operations for more effective staff scheduling and task allocation.
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Implemented loss prevention strategies, resulting in reduced shrinkage rates.
  • Reduced employee turnover with effective training programs and supportive management practices.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

Grocery Back up

Kroger's Grocery store
10.2017 - 05.2020
  • Overseeing other employees to make sure they're doing their job properly (and not sleeping in the store cupboards), your duties can vary depending on whether the store is open for business overnight
  • Your nightly tasks may include: Overseeing deliveries
  • Restocking shelves (or delegating it to a retail assistant) responsibilities may include hiring and training new employees, ensuring compliance with food safety laws, managing orders maintaining employee schedules, and tracking inventory

Operational Manager

FRIENDLY DRUMMER
12.2011 - 02.2016
  • Company Overview: (South Africa)
  • Performs a critical oversight function
  • Monitor operations throughout the company and look for ways to increase productivity and lower costs
  • Work in direct contact with other managers within the company, create policies to improve workflows and minimize points of friction
  • Long-term planning to create initiatives that further the company's overall goals
  • Coordinating different teams to foster exchange of ideas and provide cross-team learning opportunities
  • Assessing and analyzing departmental budgets to find ways to minimize expenses and optimize profits
  • Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives
  • Communicating with the board or other senior officials about shifting company priorities and projects
  • Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
  • Identifying opportunities to expand or shift course in order to take advantage of changes in the market
  • (South Africa)

Store Manager

EUROPA ART SHOES
06.2008 - 12.2008
  • Company Overview: (South Africa)
  • Managing overall store operations, recruiting and scheduling employees, training and evaluating employees, following up on work results and other
  • (South Africa)

Assistant Manager

UNIFIED SUPERMARKET
09.2004 - 05.2007
  • Company Overview: (South Africa)
  • Hire and train new employees
  • Supervise sales clerks to ensure that customers are helped
  • Work with the manager to create advertisements for products
  • Keep track of inventory
  • Motivate staff during busy shifts
  • Listen to customers' complaints and assist them, when needed
  • (South Africa)

Education

Advanced coursework - Leadership and Managing Organization Marketing & General Management

Commercial Retail Marketing, Inc
AFRICA
10.2010

Diploma of Advanced Technician - Marketing Management & Research

Higher Institute of Management & Entrepreneurship
AFRICA
07.2007

Skills

  • Leadership
  • Delegating
  • Cross-functional team management
  • Multi-disciplinary project management
  • Decision making
  • Problem solving
  • Organizing
  • Communication
  • Negotiating
  • Customer Service and Engagement
  • Problem-Solving
  • Employee Coaching

Hobbies and Interests

  • Soccer
  • Travelling
  • Games
  • Music
  • Television
  • Cooking
  • Reading
  • Organizing Projects
  • Community development
  • Enjoying having great time with family

Languages

French
Full Professional

Timeline

Assistant Store Manager

Superlo Foods
01.2024 - Current

Assistant Store Manager

Krogers Grocery Store
02.2021 - 12.2023

Grocery Manager

Kroger
05.2020 - 12.2021

Grocery Back up

Kroger's Grocery store
10.2017 - 05.2020

Operational Manager

FRIENDLY DRUMMER
12.2011 - 02.2016

Store Manager

EUROPA ART SHOES
06.2008 - 12.2008

Assistant Manager

UNIFIED SUPERMARKET
09.2004 - 05.2007

Advanced coursework - Leadership and Managing Organization Marketing & General Management

Commercial Retail Marketing, Inc

Diploma of Advanced Technician - Marketing Management & Research

Higher Institute of Management & Entrepreneurship
PIERRE JALABERT