Pierre Jean-Louis
Atlanta ,GA
Summary
Customer-centric individual who thrives in a fast-paced, growing organization. Critical and creative thinker with meticulous attention to detail Results-driven with a keen ability to understand concepts and solve problems. Solid presentation skills Exceptional track record of success and delivery of quantifiable results Strategic thinker with sound analytical expertise Passionate, dedicated, enthusiastic leader. Demonstrated ability to build relationships, negotiate and communicate. Professional with 20+ years of progressive management and sales experience
Overview
16
16
years of professional experience
Work History
Regional Property Manager
Peak Living
07.2023 - 12.2023
- Enhanced property occupancy rates by implementing strategic marketing plans and conducting regular market analyses.
- Maximized revenue growth by developing and executing competitive pricing strategies for each property.
- Ensured timely rent collection and minimized delinquencies with effective communication and follow-up procedures.
- Reduced maintenance costs by establishing preventive maintenance programs and vendor contract negotiations.
- Oversaw capital improvement projects, coordinating with contractors to ensure timely completion within budget constraints.
- Coached on-site property management teams to improve leasing skills, leading to higher conversion ratios from prospect inquiries to signed leases.
- Negotiated vendor contracts and presented to owners for approval.
- Reviewed financial forecasts, budget and operational goals.
- Inspected community common areas, apartment units and model appearance to address problems.
- Assisted with annual budget creation and managed portfolio according to approved budgeted parameters.
- Managed five properties totaling 792 units throughout metro Atlanta.
Regional Property Manager
Birchstone Residential
05.2022 - 06.2023
- Assessed reports on occupancy, delinquency, budget variance, and make-readies generated by on-site staff.
- Inspected community common areas, apartment units, and model appearance to address problems.
- Conducted property visits to assess curb appeal, office upkeep, and maintenance activities.
- Communicated effectively with owners, residents and on-site associates.
- Kept properties in compliance with local, state and federal regulations.
- Promoted positive company and owner relationships through proactive attention to concerns.
- Assisted with annual budget creation and managed portfolio according to approved budgeted parameters.
- Negotiated vendor contracts and presented to owners for approval.
- Responded to escalated resident concerns and issues and monitored resolution.
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
- Reviewed financial forecasts, budget, and operational goals.
- Analyzed and evaluated monthly and quarterly financial statements.
Regional Director
TI Communities
10.2017 - 04.2022
- Business leader responsible for operational performance of multifamily social impact portfolio in Maryland, Florida, Las Vegas and Georgia totaling 2,100 units.
- Oversee, support and mentor eight community directors.
- Tailor solutions to support needs of our partners, provide targeted resident services, and deliver results.
- Leverage skills and ensure collaborative, supportive, and accountable environment exists on all levels.
- Provide leadership, vision, training and coaching to team.
- Develop annual business plans establishing company’s vision and strategic direction for portfolio.
- Set and monitor key benchmarks and metrics to ensure business unit is aligned and on target to achieve growth and profitability goals.
- Proven track record of outstanding portfolio results driven by analytical strength, insight and clarity of vision.
- Active liaison with investors, accounting, and capital improvement team.
- Meets targeted enrichment program participation and outcomes by ensuring appropriate program emphasis and prioritization is utilized.
- Directs and oversees effective program/resident communication and supports data collection, extraction and analysis process.
- Analyze competitive environment and provide on-going trends and forecasts.
- Execute effective, efficient integrated marketing plans
- Partner with marketing team to develop strategic opportunities across ILS platforms.
- Core competencies encompass LIHTC, conventional, workforce housing and renovations.
- Assisted with annual budget creation and managed portfolio according to approved budgeted parameters.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Property Manager
Pinnacle American Management Services Company
10.2013 - 10.2017
- Provided leadership and training to community team members, and managed their performance in accordance with Company policies, values, and business practices.
- Reviewed, analyzed, and interpreted market and economic trends which may impact community and implemented short- and long-range marketing and leasing strategies to achieve community’s occupancy and revenue goals.
- Promoted resident satisfaction and retention
- Monitored resident service requests response times and completion.
- Ensured community met established operational, financial, and business performance goals by reviewing financial, market, and operational reports.
- Developed and implemented appropriate action plans to achieve desired result.
- Coordinated work activities and services from supplier partners (vendors), consultants, and other contractors by researching and identifying needs, negotiating contracts, monitoring progress, timely processing of invoices, and ensuring open communication.
- Followed up on delinquent tenants and coordinated collection procedures.
Regional Property Manager
3rd Group Property Management
07.2012 - 09.2013
- Established and maintained operational standards for 7 properties (2,000 Units).
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Assessed reports on occupancy, delinquency, budget variance, and make-readies generated by on-site staff.
- Negotiated vendor contracts and presented to owners for approval.
- Communicated effectively with owners, residents and on-site associates.
- Inspected community common areas, apartment units, and model appearance to address problems.
- Assisted with annual budget creation and managed portfolio according to approved budgeted parameters.
- Responded to escalated resident concerns and issues and monitored resolution.
- Administered property-related budgets, reviewed invoices and tracked costs.
Property Manager
Pinnacle American Management Services Company
06.2010 - 07.2012
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Communicated effectively with owners, residents, and on-site associates.
- Maximized rental income while minimizing expenses through effective planning and control.
Director of Sales
SIGMA Property Management, Inc
09.2007 - 10.2009
- Supervised sales team of five property managers
- Managed 150 single family homes, condos, townhomes
- Negotiated new business with owners, investors, and residents, including Section 8, through sales presentations and site visits
- Coordinated conferences, trade shows and special events to promote company.
- Monitored office workflow and administrative processes to keep operations running smoothly.
Education
Bachelor of Science - Economics
Morris Brown College
Atlanta, GA05.2001
Skills
- Yardi Software
- Entrata Software
- Tenant Relations
- Bid Solicitation
- Property Inspection
- Staff Management
- Team Recruitment
- Community Outreach Programs
- Interior Renovations
- Employee Motivation and Guidance
Timeline
Regional Property Manager
Peak Living
07.2023 - 12.2023
Regional Property Manager
Birchstone Residential
05.2022 - 06.2023
Regional Director
TI Communities
10.2017 - 04.2022
Property Manager
Pinnacle American Management Services Company
10.2013 - 10.2017
Regional Property Manager
3rd Group Property Management
07.2012 - 09.2013
Property Manager
Pinnacle American Management Services Company
06.2010 - 07.2012
Director of Sales
SIGMA Property Management, Inc
09.2007 - 10.2009
Bachelor of Science - Economics
Morris Brown College
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