Pierre Jennings
Tomball,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Cart Attendant
Walmart
07.2024 - Current
- Cleared parking lot of litter and foreign debris.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Periodically disinfected carts preventing spread of disease.
- Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
- Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
- Assisted in training new hires on proper procedures related to cart attendant responsibilities, fostering teamwork and collaboration.
- Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.
- Maintained clear traffic pathways throughout the parking lot by removing abandoned carts in a timely fashion.
- Removed broken and unserviceable carts from inventory for repair.
- Improved customer satisfaction by efficiently collecting and organizing shopping carts in a timely manner.
- Assisted customers with loading and unloading purchases, providing exceptional service and support.
Wis
Inventory Specialist
06.2019 - 04.2024
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
Learning Ambassador
Amazon
11.2021 - 08.2023
- Improved student engagement by incorporating interactive activities and real-world examples in lessons.
- Assisted in the development of new curriculum materials to enhance overall learning experiences for students.
- Implemented innovative teaching methods, resulting in increased student comprehension and retention.
- Analyzed training program effectiveness, making data-driven adjustments for continuous improvement.
- Organized company-wide seminars on emerging industry trends, keeping team ahead of curve.
- Improved learning outcomes with integration of multimedia resources into training materials.
- Increased team collaboration by initiating regular knowledge-sharing sessions.
Assistant Manager
Pizza Hut
05.2018 - 07.2019
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Lobby Attendant
Refinery Hotel
03.2016 - 04.2018
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing their concerns.
- Maintained a clean and inviting lobby area for guests, ensuring a positive first impression of the establishment.
- Assisted guests with luggage and other belongings, contributing to a seamless check-in experience.
- Provided accurate directions and local recommendations to guests, supporting their overall enjoyment during their stay.
- Organized the daily distribution of newspapers and other publications to guests'' rooms, providing timely access to important information.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Monitored lobby activity and reported any suspicious behavior to hotel security, maintaining a safe environment for all visitors.
- Developed strong rapport with regular guests through attentive service and personalized interactions, fostering loyalty to the establishment.
- Handled complaints from guests in a professional manner, working with management when necessary to resolve issues and maintain customer satisfaction.
- Trained new Lobby Attendants on company policies, procedures, and best practices for delivering excellent customer service.
General Manager
Papa John's Pizza
01.2013 - 12.2015
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Sales Manager
Pc Richard & Son
09.2008 - 12.2012
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Customer Support Specialist
Tmoblie
02.2006 - 10.2007
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided timely assistance to customers via phone, email, and live chat channels, ensuring a high level of professionalism at all times.
Education
Bachelor of Arts - Planet-Base
Auguste Escoffier School of Culinary Arts
637 South Broadway St, Suite H Boulder, CO 8030511-2027
Associate of Science - Criminal Justice
Monroe College
05.2019
High School Diploma -
Manhattan Academy For Arts And Languages
06.2006
Skills
- Critical Thinking
- Self-Directed
- Quality Assurance
- Calm Under Pressure
- Relationship Building
- Cultural Awareness
- Teamwork and Collaboration
- First Aid/CPR
- Excellent Communication
- Organization and Time Management
- Troubleshooting
- Organization
- Research
- Team building
- Problem-Solving
- Analytical and Critical Thinking
- Verbal Communication
- Positive attitude
- Teamwork and collaboration
- Heavy lifting
- Strong work ethic
Timeline
Cart Attendant
Walmart
07.2024 - Current
Learning Ambassador
Amazon
11.2021 - 08.2023
Wis
Inventory Specialist
06.2019 - 04.2024
Assistant Manager
Pizza Hut
05.2018 - 07.2019
Lobby Attendant
Refinery Hotel
03.2016 - 04.2018
General Manager
Papa John's Pizza
01.2013 - 12.2015
Sales Manager
Pc Richard & Son
09.2008 - 12.2012
Customer Support Specialist
Tmoblie
02.2006 - 10.2007
High School Diploma -
Manhattan Academy For Arts And Languages
Bachelor of Arts - Planet-Base
Auguste Escoffier School of Culinary Arts
Associate of Science - Criminal Justice
Monroe College
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