PIERRE O SANTOSUOSSO

• Designed and Led Global teams' training of 194 across a large geography (US and EMEA)
• Managed finances (allocated budget), understood market metrics, and led medical device operations to achieve set quality, productivity, cost, and revenue goals.
• Drove operational excellence by understanding and improving all aspects of device manufacturing to gain safety and efficiency
• Reinforced a culture of leadership and team excellence: training standards, career pathing, succession planning, talent acquisition and employee retention
• Achieved monthly and quarterly goals, ensuring excellence, team management, operations, and financial performance $46M

• Recruited, built, and trained a high-performing team of 90 superstar reps across four continents

• Exceeded customer expectations by proactively engaging with existing and new customers, monitoring market trends, and continuous improvements to ensure their satisfaction and implementation.

• Achieved monthly and quarterly goals, ensuring excellence in customer service, team management, operations, and financial performance. >128% of the global objectives

• Developed technical understanding and acquired knowledge of all manufacturer products (including automotive), systems, processes, and procedures.

• Ran complex processes using Lean or other techniques

• Managed the global P&L and tracked KPIs

• Developed business opportunity pipeline.

• Reinforced Tsubaki Nakshima's culture of leadership, team excellence, and outstanding customer service

• Achieved monthly and quarterly goals, ensuring excellence in customer service, 11+ team management, and financial performance. >$1M
• Exceeded customer expectations by engaging with existing and new customers.

• Achieved monthly and quarterly goals, ensuring excellence in customer service, team management, operations, and financial performance >$7M YOY
• Reinforced JNJ culture of leadership and team excellence: training standards, career pathing, succession planning, talent acquisition, and employee retention in Southeast Region
• Acted in the best interest of Johnson and Johnson, demonstrating impeccable and ethical behavior, passion for the mission of the company culture, and fostering a customer-focused culture
• Exceeded customer expectations by actively engaging with existing and new customers (National accounts) and monitoring GPO purchased patterns.

• Founded and managed a hospitality consulting boutique for international high-end restaurants.

• Traded Equity Derivatives in Foreign Index markets for investment firms and hedge funds. +$150M Asset Management

• Achieved monthly and quarterly goals, ensuring excellence in customer service, team management, operations, and financial performance. > 103% YOY - 17M Euros
• led teams of 122 reps across France