Pierre Andre Remy
Hempstead,New York
Summary
Results-driven professional with extensive experience in supervisory roles, administrative operations, and customer service across residential, retail, and safety-focused environments. Proven expertise in team management, scheduling, and ensuring compliance with safety and operational standards. Demonstrated proficiency in fire safety protocols, inventory management, and client relations with a strong focus on delivering exceptional service. Multilingual communicator fluent in English, Creole, and French with certifications in CPR, ServSafe, and fire safety coordination (F-80). Recognized for leadership, adaptability, and the ability to thrive in fast-paced, dynamic settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Residential Associate Supervisor
BHRAGS Alliance
06.2023 - Current
- Supervise and manage a team of10-14 Resident Associates, including conducting supervisory meetings and coordinating work schedules, timesheets, and assignments
- Conduct weekly room and building inspections, ensuring compliance with safety and maintenance standards
- Oversee administrative tasks, such as completing intakes for new clients, processing incident reports, maintaining logs (visitor, mail, vehicle), and updating the CARES system
- Ensure fire safety compliance by coordinating fire safety plans, training staff, conducting monthly fire drills, and maintaining fire drill logs
- Act as a liaison between clients and relevant staff or departments, ensuring professional boundaries are upheld and client needs are appropriately addressed
- Communicate incidents, client observations, and updates to senior management, including the Facility Manager and Program Director
Supervisor
LIDL Supermarket
01.2021 - 06.2023
- Managed shifts, ensuring smooth operations in a fast-paced retail environment, including weekends and holidays
- Oversaw inventory management, stocking, and compliance with safety regulations for handling products, including allergens and frozen goods
- Operated machinery and equipment requiring precise manual dexterity and adherence to safety protocols
- Provided excellent customer service, addressing diverse needs and ensuring satisfaction
Team Leader & Grocery Order Writer
Best Yet Market
08.2014 - 01.2021
- Supervised a team of25 employees, delegating tasks and resolving issues to ensure efficient daily operations
- Managed inventory restocking, ensuring shelves were fully stocked, organized, and presentable for customers
- Delivered outstanding customer service, assisting shoppers with locating items and loading purchases upon request
- Supported cashiers and other staff during high-traffic periods to maintain smooth store operations
Education
University of Phoenix
Riverpoint, Arizona12.2024
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Nassau Community College
Garden City, New York01.2021
GED - undefined
Garden City, New York01.2017
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Bethesda Grade/High School
01.2010
Skills
- Proficient in Microsoft Word and administrative documentation
- Strong leadership and team coordination abilities
- Exceptional customer service and problem-solving skills
- Extensive knowledge of fire safety protocols and building evacuation procedures
- Multilingual communication: Fluent in Creole and French
- Teamwork and collaboration
- Time management
- Problem-solving
- Multitasking
- Emergency response
- Policy enforcement
- Written communication
Certification
- Valid NY State Driver’s License
- Bilingual in Creole/ Fluent in French
- CPR Certification
- ServSafe Food Handlers Certification
- Forklift Certification
- Certificate of Fitness for Coordinator of Fire Safety and Alarm Systems (F-80).
Timeline
Residential Associate Supervisor
BHRAGS Alliance
06.2023 - Current
Supervisor
LIDL Supermarket
01.2021 - 06.2023
Team Leader & Grocery Order Writer
Best Yet Market
08.2014 - 01.2021
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Nassau Community College
GED - undefined
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Bethesda Grade/High School
University of Phoenix
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