Summary
Overview
Work History
Skills
Languages
Timeline
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Pierre Velasquez

Washington,DC

Summary

Dynamic Floor Supervisor at Georgetown Cupcake with a proven track record in staff training and schedule coordination. Expert in fostering a welcoming environment while ensuring safety compliance. Adept at conflict resolution and team building, driving operational excellence and enhancing customer satisfaction through effective inventory management and a dedicated approach to service.

Overview

2026
2026
years of professional experience

Work History

Supervisor of Factory Operations

Avicola Golden Chicken
Santo Domingo, Ecuador
01.2022 - 07.2025
  • Supervised daily factory operations ensuring adherence to safety protocols.
  • Coordinated production schedules to optimize workflow and resource allocation.
  • Monitored inventory levels and ordered supplies as needed for production.

Floor Supervisor

Georgetown Cupcake
Washington, DC
12.2019 - 12.2021
  • Supervised daily floor operations and ensured adherence to company policies.
  • Trained new staff on safety protocols and operational procedures.
  • Coordinated staff schedules to optimize workflow and coverage needs.

Front of House Employee

Georgetown Cupcake
Washington, DC
  • Greeted customers warmly and ensured a welcoming atmosphere.
  • Assisted customers in selecting products and answered their questions.
  • Maintained cleanliness of the display area and dining space.

Skills

  • Staff training
  • Customer service
  • Schedule coordination
  • Conflict resolution
  • Safety compliance
  • Team building
  • Inventory management

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Supervisor of Factory Operations

Avicola Golden Chicken
01.2022 - 07.2025

Floor Supervisor

Georgetown Cupcake
12.2019 - 12.2021

Front of House Employee

Georgetown Cupcake

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Pierre Velasquez