Piers McPherson
Summary
Driven and results-oriented logistics professional seeking a fast-paced, challenging role where I can apply my problem-solving and strategic thinking skills. Adept at managing complex logistics operations, coordinating with vendors and freight carriers, and meeting customer needs under tight deadlines. Eager to contribute to business success by thriving in dynamic environments and tackling new challenges in the logistics field.
Overview
8
8
years of professional experience
Work History
International Logistics Coordinator
PSA BDP International
04.2021 - Current
- Managed the importation of hazardous materials by ensuring strict adherence to international shipping regulations, preparing accurate documentation, coordinating with carriers, and implementing safety protocols to minimize risk and ensure compliance.
- Received and processed documents, ensuring compliance with U.S. Customs regulations, and delivered proactive customer service to meet regulatory requirements.
- Coordinated cargo availability and organized the pickup and delivery of shipments within narrow timeframes, managing deliveries to plants across the U.S. and keeping customers informed of any delays or issues that arose.
- Provided support to the customs service team by training and onboarding new members, reviewing daily reports to ensure measurement standards were met, and resolving non-conformances.
Product Logistics and Customer Relations
EA Consumables
06.2018 - 11.2020
- Optimized e-commerce strategies, reducing costs and enhancing customer satisfaction while ensuring product pages, checkout, and landing pages were accurate and user-friendly.
- Supported customers by resolving issues, answering questions about merchandise, sales, and company updates, and processing orders accurately across online, email, phone, and fax channels.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time. Managed vendor purchase order process including dispatch, delivery, and invoicing.
Event Organizer
The Ashley Lauren Foundation
04.2017 - 11.2017
- Worked with non-profit in conjunction with Monmouth University to create and organize a fundraising event to support children with cancer and their families.
- Promoting events through social media, word of mouth, and fliers placed at local establishments.
- Organized and conducted meetings to developed and executed plans for campaigns, including budget issues, venue.
Education
Bachelor of Science - Business Administration
Monmouth University
West Long Branch, NJ05.2018
Skills
- Microsoft Office Suite
- ITS Systems
- SAP
- Google Analytics
- Adobe Photoshop and Lightroom
- Sage Exchange
- Transportation planning
- Logistics analysis
- Exceptional organizational and communication skills
Timeline
International Logistics Coordinator
PSA BDP International
04.2021 - Current
Product Logistics and Customer Relations
EA Consumables
06.2018 - 11.2020
Event Organizer
The Ashley Lauren Foundation
04.2017 - 11.2017
Bachelor of Science - Business Administration
Monmouth University
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