Summary
Overview
Work History
Education
Skills
References
Timeline
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Pierson Mattei

Capitol Heights,MD

Summary

Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.

Overview

4
4
years of professional experience

Work History

Resident DJ

The Federal House Bar & Grille
Annapolis, MD
08.2021 - Current
  • Organized and set up sound equipment for events.
  • Created playlists that catered to the crowd's taste in music.
  • Performed live mixes at various venues around the city.
  • Coordinated with lighting technicians to create an optimal atmosphere for performances.
  • Researched new music trends to stay on top of industry standards.

Bartender

The Federal House Bar & Grille
Annaplolis, MD
03.2020 - Current
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to standard recipes.
  • Maintained an organized and clean bar area.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Assisted in setting up the bar for service shift.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Stocked ice bins and coolers as needed throughout shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Cleansed glasses with sanitizing solution after each use.
  • Resolved customer complaints in a professional manner.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Performed opening and closing duties including restocking supplies.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Attended regular training sessions to stay updated on new products or trends.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Developed good working relationships with fellow employees through effective communication.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Effectively multitasked within fast-paced environment.
  • Greeted guests with friendliness and professionalism.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Described drink flavors and taste profiles to customers to help with ordering decisions.
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
  • Studied industry trends to inform planning of bar menu and development of new drink recipes.

Education

Bachelor of Arts - History And Philosophy of Science And Technology

Hampden-Sydney College
Hampden Sydney, VA
06-2015

Skills

  • Creative Mixology
  • Ordering Procedures
  • Anticipating Guest Needs
  • Point of Sale Systems
  • Health Codes Compliance
  • Sound Design
  • Social Media Promotion
  • Music Theory
  • Lighting Design

References

References available upon request.

Timeline

Resident DJ

The Federal House Bar & Grille
08.2021 - Current

Bartender

The Federal House Bar & Grille
03.2020 - Current

Bachelor of Arts - History And Philosophy of Science And Technology

Hampden-Sydney College

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Pierson Mattei