Pietra Gambino
Brooklyn,US
Summary
Quick learner who is able to multitask while providing great customer service. Reliable and punctual with willingness to take any task to support a team and businesses succeed.
Overview
10
10
years of professional experience
Work History
School Lunch Helper
NYC Department of Education
05.2023 - Current
- Provides students and staff with attractive, healthy and nutritious meals in the atmosphere of efficiency cleanliness and friendliness.
- Assists in the preparation and service of all breakfast and lunch meals and programs.
- Cleans kitchen in accordance with sanitary regulations.
- Stores all food properly; assists in maintaining and rotating food to maintain proper and timely use.
- Follows all safety instructions when using equipment, upholds high standards of sanitation and safety.
Barista
West 7th Cafe Inc.
06.2022 - 02.2023
- Quick learner
- Quick Books, Windows, Excel
- Successfully completed over [Number] cash audits to ensure that drawers were correctly balanced at the end of each shift
- Developed the ability to remember customer names and address them by name
- Increased sales of [Product or Service] by [Number] % with special displays and promotions
- Developed and implemented updated training programs for [Number] employees
- Continued to broaden my understanding of coffee styles and varieties
- Prioritized drink requests while managing interruptions
- Cleaned the counters, machines, utensils, and seating areas every day
Chef/Owner/Manager/Barista
Little Nook Cafe
05.2015 - 03.2020
- Was in charge of daily operations, which included customer service and employee management
- Increased overall spa profits by [Number]% by maintaining operational efficiency, employee performance levels, and customer service standards
- Maintained high functional, operational, and organizational levels during high-traffic hours and seasonal promotions
- Managed high-priority clients while also overseeing the spa's day-to-day operations and employees in order to maximize profits
- Prepare breakfast, lunch, and dinner
- Kept track of line processes to ensure that quality, quantity, and presentation remained consistent
- Am in charge of all kitchen operations on a daily basis
- Keeping the environment clean (surfaces and floors)
- Was in charge of the grill, stove, and oven, as well as cleaning all of the equipment after each shift
Education
Some college -
Brooklyn College
High School -
FDRHS
01.1993
Skills
- Bilingual in English and Italian
- Attention to details
- Friendly and outgoing
- Customer relations
Timeline
School Lunch Helper
NYC Department of Education
05.2023 - Current
Barista
West 7th Cafe Inc.
06.2022 - 02.2023
Chef/Owner/Manager/Barista
Little Nook Cafe
05.2015 - 03.2020
High School -
FDRHS
Some college -
Brooklyn College
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