Pilahale Moimoi
Salt Lake City,UT
Summary
Motivated professional with a strong work ethic and adaptability, skilled in delivering exceptional customer service and fostering positive relationships. Demonstrated ability to excel under pressure and quickly master new skills while effectively supporting team success. Committed to continuous learning and contributing to organizational growth through proactive problem-solving and effective communication.
Overview
6
6
years of professional experience
Work History
Cashman Services
Armored Guards
SLC, UT
10.2021 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Acknowledged by management for consistently high performance for providing exceptional customer service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Maintained updated knowledge through continuing education and advanced training.
- Achieved cost-savings by developing functional solutions to problems.
Quantem Aviation
Ramp Agent
SLC, UT
10.2021 - 06.2026
- Conducted pre-flight checks on equipment to maintain safety and compliance standards.
- Coordinated the movement of baggage and freight to ensure timely departures.
- Communicated with flight crews to confirm loading specifics and special requirements.
- Loaded and unloaded cargo from aircraft using specialized ground support equipment.
- Managed the organization of cargo in accordance with weight distribution guidelines.
- Monitored weather conditions to adapt operations for safety and efficiency.
- Assisted in training new ramp agents on operational procedures and safety protocols.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Collaborated with team members to streamline workflows during peak travel times.
Security Officer
Peak Security
Salt Lake City, UT
01.2021 - 10.2021
- Functioned as a security officer at the Mexican Consulate of Utah.
- Collaborated with immigration officials to facilitate processes for visitors.
- Assisted visitors at the front desk by answering inquiries and providing information.
- Provided Spanish translation assistance to individuals needing guidance.
- Monitored premises to ensure safety and security for all occupants.
- Conducted regular patrols to detect and prevent potential security issues.
Sewing Operator
Beehive Clothing
Salt Lake City, UT
10.2020 - 10.2021
- Operated sewing machines to assemble garments efficiently.
- Followed patterns and specifications to ensure accurate stitching.
- Utilized new technology for sewing to enhance skillset.
- Collaborated with colleagues to foster strong working relationships.
- Worked as a team member to support and assist colleagues.
Security Officer
G4S/Allied Universal
Salt Lake City, UT
11.2020 - 06.2021
- I am licensed in Unarmed Security in the State of Utah.
- I have been licensed for more than one year.
- Studied best practices for security officer duties, enhancing safety protocols.
- Collaborated with SLCPD at Model 6 in Salt Lake County to identify and apprehend suspects.
- Conducted regular patrols to detect and prevent potential security issues.
- Learn a lot of how to become the best security officer and be safe.
- Monitored premises, ensuring safety and security for all occupants.
- Monitored premises to ensure safety and security for all occupants.
Education
Diploma2 -
West High School
SLC, UTSkills
- Cargo organization
- Training experience
- Quality assurance
- Equipment oversight
- Document interpretation
- Critical thinking
- Interpersonal communication
- Time management
- Critical thinking
- Leadership
- Team building
- Team collaboration
- Communication skills
- Customer relations
- Calm under pressure
- Decision-making
- Adaptability
- Attention to detail
- Team collaboration
- English
- Decision-making
- Interpersonal communication
Timeline
Cashman Services
Armored Guards
10.2021 - Current
Quantem Aviation
Ramp Agent
10.2021 - 06.2026
Security Officer
Peak Security
01.2021 - 10.2021
Security Officer
G4S/Allied Universal
11.2020 - 06.2021
Sewing Operator
Beehive Clothing
10.2020 - 10.2021
Diploma2 -
West High School