Pilar Baldwin
Spring,TX
Summary
Compassionate social worker with several years of experience working with diverse populations to support mental health and wellness. Well-verse in applying combination of holistic and cognitive approaches to facilitate healing. Organized and educated in program administration for high-risk populations.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
40
40
years of professional experience
1985
1985
years of post-secondary education
Work History
Social Worker Case Manager
Catholic Charity Foundation
Houston, TX
04.2023 - 07.2023
- Developed individualized case plans tailored to client circumstances and goals.
- Conducted client assessments to determine needs and support services.
- Coordinated referrals to community resources and support programs.
- Advocated for clients' rights and access to necessary services within the community.
- Maintained accurate records regarding client contact information, assessment results and treatment plan objectives.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Determined organizational policies regarding program eligibility, requirements and benefits.
Hospitality Team Member
United Airlines
Houston, Texas
06.2015 - 01.2022
- Provided exceptional customer service to passengers during check-in and boarding processes.
- Assisted with luggage handling and ensured timely delivery to designated areas.
- Collaborated with team members to address passenger inquiries and resolve issues.
Flight Purser
Continental Airlines
Houston
12.1985 - 06.2015
- Coordinated in-flight services and passenger needs for optimal comfort.
- Managed cabin crew duties to ensure effective teamwork and communication.
- Oversaw safety protocols and emergency procedures for passenger security.
- Conducted pre-flight briefings to prepare crew for operational efficiency.
Styles
Debbie's Beauty School
Houston, Tx
04.1983 - 02.1998
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Bachelor of Arts - Community Services
DePaul University
Chicago, IL 02.2024 - 02.2026
Associate of Arts - Social Work
Eastern Gateway Community College
Steubenville, OH 02.2020 - 12.2023
Aldine High School
Houston, TxSkills
Conflict Resolution
Training/Mentoring
Emergency Care
Policy Administration
Leadership
Problem Solving
Teamwork
- Case management
- Community resource coordination
- Client advocacy
- Client assessment
Timeline
Bachelor of Arts - Community Services
DePaul University
02.2024 - 02.2026
Social Worker Case Manager
Catholic Charity Foundation
04.2023 - 07.2023
Associate of Arts - Social Work
Eastern Gateway Community College
02.2020 - 12.2023
Hospitality Team Member
United Airlines
06.2015 - 01.2022
Flight Purser
Continental Airlines
12.1985 - 06.2015
Styles
Debbie's Beauty School
04.1983 - 02.1998
Aldine High School