Pilar C. Whitney
Sacramento,CA
Overview
11
11
years of professional experience
Work History
Clinical Research Coordinator, Phlebotomist Technician-1
Retinal Consultants Medical Group
Saramento, CA
05.2024 - 06.2025
- Oversaw the start-up processes of multiple studies at our site and ensured all investigators, coordinators and research assistants received all proper training and vendor accesses.
- Communicated with the principal investigator, sub-investigators and study team about studies' progression and updates from Sponsors.
- Collaborated with the recruitment team by providing them with resources from the Sponsor to filter all possible subjects, which allowed for a higher screening and randomization rate (~90%) and reduced the number of screen fails.
- Facilitated the informed consent process for clinical trials participants, ensuring compliance with ethical standards and protocols while building a positive patient-staff relationship that led to a less than 1% withdrawal rate.
- Collected and verified patient medical records, contributing to successful enrollment and monitoring of more than 50 participants across multiple studies.
- Performed data entry in all studies, where delegated, in a timely manner utilizing imedidata, medrio and veeva vault EDC systems.
- Took part in our site's regulatory team where I monitored the quality assurance of ISF's and subject binders prior to monitoring visits leading to fewer or no open action items.
- Organized, maintained and protected all study files including, but not limited to, regulatory binders, study specific source documents, and patient private health information.
- Performed study specific procedures, including, but not limited to: vital sign collection, tonometry, collected, processed and shipped biological specimens according to IATA standards, administered numbing eye drops prior to IP application and administered IP per protocol.
- Assisted colleagues with patient visits by overseeing timely and efficient work flow, communicated with research assistants when their task in the visit is next and ensured all data was collected and transcribed into the EDC system.
- Assisted primary lab technician in biological specimen collection, prep and shipment according to study protocols and IATA guidelines with a 95% success rate in venipuncture.
Mentor
Retina Consultants of America
Saramento, CA
10.2024 - 06.2025
- Communicated with the Sacramento study team of the company's research standards, guidelines and SOP's for best research practices.
- Took part in the company's training committee, aiding in the development of best study practice guidelines for all research sites in the United States, leading to consistent adherence of company guidelines and quality control.
- Provided administrative support as one of two committee secretaries by distributing agendas and maintaining documentation.
Clinical Research Coordinator
Center for Clinical Trials of Sacramento
Sacramento, CA
11.2022 - 04.2024
- Organized, maintained and protected all study files including, but not limited to, regulatory binders, study specific source documents, and patient private health information.
- Coordinated with principal investigator and study administration to help ensure that clinical research and related activities are performed in accordance with federal regulations as well as with clinic and sponsoring agency policies and procedures.
- Led and oversaw the progress of an asthma study that led to a 100% compliance rate of all subjects involved.
- Assisted the principal investigator in relaying study requirements and provides appropriate training to all individuals involved in the research studies.
- Informed the principal investigator of patient lab results when they become available.
- Performed study procedures including but not limited to ECG's, spirometry testing as well as taking patient vitals.
- Facilitated the informed consent process for clinical trials participants, ensuring compliance with ethical standards and protocols.
- Collected and verified patient medical records.
Certified Phlebotomist Technician-1
Center for Clinical Trials of Sacramento
Sacramento, CA
11.2022 - 04.2024
- Collection of blood by venipuncture for the purpose of blood fractionation and collection of urine specimens within the clinic's lab.
- Completion of electronic requisition forms for specimen collection, labeling, packaging and shipping to laboratories.
- Arranged for all lab specimens to be picked up in a timely manner.
Medical Assistant
Rebecca Jordan, M.D.
Sacramento, CA
11.2022 - 04.2024
- Provided customer service in answering patient queries as well as coordinated patient appointments with physician's availability.
- Transmitted prescription refills as directed.
- Assisted in preparing patients prior to physician's examination by performing memory tests.
Student Lab Assistant
Notre Dame de Namur University
Belmont, CA
08.2017 - 04.2018
- Inspected classrooms for cleanliness and ensured that proper tools were set up for lab experiments.
- Verified exact measurements and quantities of all chemicals necessary in experiments to prevent confusion or unwanted, hazardous reactions while following all safety protocols.
- Itemized all chemicals and reagents within stock and replenished all lab equipment in every lab bench.
- Completed all assignments which included, but are not limited to, cleaning and sanitizing all glassware, utensils and benches, as well as prepared and replenished agar plates.
- Frequently communicated with the lab director about the needs of other lab instructors and what needed to be done.
- Collaborated with other lab assistants regarding the needs of the laboratory.
Assistant Manager/ Deli Clerk
Little Lucca's Specialty Sandwich Shop
Burlingame, CA
05.2014 - 12.2019
- Managed a team in a high-volume deli doing thousands of dollars in transactions per week.
- Completed weekly inventories of materials and made them easily accessible to improve the flow of work.
- Effectively resolved concerns to ensure customer satisfaction.
- Exhibited thorough knowledge of products, services, service techniques, supervisory duties, and guest transactions.
- Maintained cash drawers by checking the register balance prior and after every shift in addition to receiving and processing bank transactions.
Timeline
Mentor
Retina Consultants of America
10.2024 - 06.2025
Clinical Research Coordinator, Phlebotomist Technician-1
Retinal Consultants Medical Group
05.2024 - 06.2025
Clinical Research Coordinator
Center for Clinical Trials of Sacramento
11.2022 - 04.2024
Certified Phlebotomist Technician-1
Center for Clinical Trials of Sacramento
11.2022 - 04.2024
Medical Assistant
Rebecca Jordan, M.D.
11.2022 - 04.2024
Student Lab Assistant
Notre Dame de Namur University
08.2017 - 04.2018
Assistant Manager/ Deli Clerk
Little Lucca's Specialty Sandwich Shop
05.2014 - 12.2019