Pilar Deleon
Fresno
Summary
Compassionate Patient Care Technician with experience in both hospital and long-term care environments. Strengths include providing empathetic patient support, conducting vital sign measurements, and assisting with daily living activities. Have consistently received positive feedback from patients and healthcare team members for commitment to high-quality patient-centered care. Experienced healthcare team member proficient in biological specimen collection, mobility assistance and emergency situation management. Demonstrated strengths in building relationships, prioritizing tasks and managing time effectively. Hardworking and dedicated professional.
Overview
6
6
years of professional experience
Work History
Patient Care Technician
Houston Methodist
Sugar Land
07.2025 - Current
- Assisted nursing staff with patient care and daily living activities.
- Monitored vital signs and reported changes to healthcare team.
- Maintained cleanliness and organization of patient rooms and common areas.
- Documented patient information accurately in electronic health records.
- Supported patients during mobility exercises and routine therapies.
- Communicated effectively with patients, families, and healthcare professionals.
- Followed safety protocols to ensure a secure environment for patients.
- Prepared equipment and supplies for medical procedures as needed.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Provided direct patient care and assistance to healthcare team members.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
Wound Care Technician
Modern Spine
Sugar Land
01.2025 - Current
- Assisted in wound assessment and documentation using electronic health records.
- Prepared and maintained sterile equipment for wound care procedures.
- Provided patient education on proper wound care techniques and infection prevention.
- Collaborated with nursing staff to develop individualized care plans for patients.
- Ensured compliance with safety protocols and infection control measures in the clinic.
- Monitored patients' progress and reported changes to healthcare providers promptly.
- Supported inventory management by tracking wound care supplies and materials.
- Applied moist dressings, topical ointments, gels, creams, pastes or foams to affected areas of skin and wound sites according to established protocols.
- Assisted with nursing duties in short-staffed areas.
- Participated in team meetings to discuss patient care strategies and improvements.
- Performed admission evaluations of new patients to obtain basic medical information and reported deviations from normal findings to attending physician.
- Ordered laboratory tests as directed by physician orders for diagnosis and treatment planning purposes.
- Provided emotional support and encouragement to patients during their recovery process from wounds.
- Documented and evaluated patients' medical histories and prescribed topical medications to treat conditions and manage pain.
- Documented all treatments provided in accordance with established policies and procedures.
- Conducted regular rounds throughout the facility to identify new wounds requiring attention or existing wounds that need additional interventions.
Patient Transporter
Houston Methodist
Fresno
05.2025 - 07.2025
- Transported patients safely to various departments within the healthcare facility.
- Assisted nursing staff in moving patients with mobility challenges.
- Maintained cleanliness and organization of transport equipment and patient areas.
- Communicated effectively with patients to ensure comfort during transport.
- Documented patient transport details accurately for medical records.
- Coordinated with medical staff for timely patient transport schedules.
- Followed safety protocols while handling patient transfers and equipment usage.
- Responded promptly to transport requests throughout the healthcare facility.
- Greeted patient and explained transport plan and destination.
- Followed all safety guidelines while transporting patients in a wheelchair or bed.
- Communicated effectively with physicians, nurses, and other healthcare personnel regarding patient care needs.
- Checked all medical documents for accuracy prior to transporting patients.
- Responded promptly and appropriately to requests for assistance from hospital staff.
- Maintained cleanliness of transport vehicles and equipment.
Delivery Driver
Amazon
Houston
11.2020 - 01.2021
- Navigated delivery routes efficiently to ensure timely package arrivals.
- Loaded and unloaded packages while adhering to safety protocols.
- Communicated with customers to confirm delivery details and address inquiries.
- Maintained delivery vehicle by conducting routine inspections and reporting issues.
- Assisted in training new drivers on company procedures and safety practices.
- Collected signatures upon delivery to verify receipt of packages.
- Utilized GPS systems to optimize delivery paths and reduce transit times.
- Transported and safely delivered items to prevent damage or loss.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Documented delivery records accurately for inventory management purposes.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Inspected vehicle and maintained gas, oil and water levels.
- Notified customers of delays to decrease calls to support.
- Monitored fuel level throughout shift and refueled when necessary.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
patient screener
Memorial Hermann
Pearland
06.2020 - 12.2020
- Screened applicants for eligibility and compliance with company standards.
- Conducted interviews to assess candidate qualifications and fit for roles.
- Maintained accurate records of candidate interactions and screening results.
- Collaborated with hiring managers to understand specific role requirements.
- Utilized applicant tracking system to manage candidate information efficiently.
- Assisted in developing screening protocols to enhance selection processes.
- Provided feedback to candidates regarding screening outcomes and next steps.
- Provided support to research personnel throughout the screening process.
- Observed regulations regarding work procedures to keep company compliant.
- Participated in training sessions to improve interviewing and assessment techniques.
Delivery Driver
FedEx
Houston
06.2019 - 01.2020
- Navigated delivery routes efficiently to ensure timely package arrivals.
- Loaded and unloaded packages while adhering to safety protocols.
- Communicated with customers to confirm delivery details and address inquiries.
- Maintained delivery vehicle by conducting routine inspections and reporting issues.
- Assisted in training new drivers on company procedures and safety practices.
- Collected signatures upon delivery to verify receipt of packages.
- Utilized GPS systems to optimize delivery paths and reduce transit times.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Documented delivery records accurately for inventory management purposes.
- Navigated routes with relevant map programs and GPS systems.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Notified customers of delays to decrease calls to support.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Inspected vehicle and maintained gas, oil and water levels.
- Maintained accurate records of goods delivered and collected payments as required.
- Ensured accurate completion of all paperwork associated with deliveries.
- Monitored fuel level throughout shift and refueled when necessary.
Education
High School Diploma -
HighTower High School
Missouri City, TX06-2017
Skills
- Wound care
- Electronic health records
- Infection control
- Patient assessment
- Patient education
- Vital signs monitoring
- Team collaboration
- Inventory management
- Safety protocols
- Effective communication
- Time management
- Emotional support
- Patient services
- Healthy meal preparation
- Customer interaction
- Problem resolution
- Attention to detail
- Corrective action planning
- Compassionate care
- Blood glucose testing
- Acute and rehabilitative care
- Vitals documentation
- Restocking supplies
- Medical equipment operation
- Blood glucose monitoring
- CPR certification
- Patient hygiene management
- Catheter care
- Hospice and palliative care
- Patient assistance
- Feeding assistance
- Basic nursing care
- Mobility assistance aptitude
- Monitoring patient conditions
- Acute care
- EKG interpretation
- Patient care technician (NCPCT)
- Qualified in patient transport
- Medical charting
- Injury prevention
- Specimen collection
- Infection control procedures
Timeline
Patient Care Technician
Houston Methodist
07.2025 - Current
Patient Transporter
Houston Methodist
05.2025 - 07.2025
Wound Care Technician
Modern Spine
01.2025 - Current
Delivery Driver
Amazon
11.2020 - 01.2021
patient screener
Memorial Hermann
06.2020 - 12.2020
Delivery Driver
FedEx
06.2019 - 01.2020
High School Diploma -
HighTower High School
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