Summary
Overview
Work History
Education
Skills
Church volunteer
Timeline
Generic

Pilar Nelsen

Kearney,NE

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Dunkin Donuts

Calli Cardeniez
06.2023 - Current
  • Kept workstation and area around workstation neat and clean.
  • Prepared and produced quality products to meet or exceed customer and company expectations.
  • Cleaned and maintained work areas, equipment and utensils.
  • Followed food safety practices and sanitation guidelines.
  • Maintained composure and work quality while under stress.
  • Removed trash and cleaned kitchen garbage containers.
  • Helped with customer service
  • Handles coffee orders at Barista Center and front counter
  • Upsells well
  • Trained new staff on food preparation and safety procedures.
  • Maintained high personal grooming standards and uniform presentation.

Small Business Owner

In The Loop, NE
02.2015 - Current
  • Promoted business via social media to generate leads and maximize brand identity.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Designed business plan to define concept, short-term and long-term goals and strategies.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Researched trends and current innovations to determine competition and develop competitive pricing points.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
  • Interacted well with customers to build connections and nurture relationships.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Published in NebraskaLife Magazine

Cashier

Hy-Vee
02.2021 - 05.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Cashier

Hobby Lobby
10.2020 - 01.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Seasonal Job
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Cafeteria Assistant

Kearney Public Schools
10.2017 - 10.2020
  • Cleaned and sanitized surfaces, tools and equipment.
  • Served food according to temperature, safety and presentation guidelines.
  • Cooked food per recipe requirements in large batches for routine school breakfasts, lunches and special events.
  • Prepared ingredients and recipe components ahead of time.
  • Provided exemplary service to students, staff and visitors.
  • Notified management of product and supply shortages to reduce disruption in availability.
  • Restocked condiments, beverages and utensils per expected use levels.
  • Tracked meal purchases and accepted payments at cash register.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Assisted cashiers with processing customer payments and documenting orders.

Education

No Degree - Studio Art Degree

University of Nebraska At Kearney
Kearney, NE

Fine Arts & Elementary Education

Sterling College
Sterling, KS

High School Diploma -

Kearney High School`
Kearney
05.1997

Skills

  • Speaks some Spanish
  • Interpersonal Communication
  • Flexible and Adaptable
  • Self-Motivated
  • Relationship Building
  • Conflict Resolution
  • Excellent Communication
  • Customer Relations

Church volunteer

Helped start Kid's Roller Skating Ministry for Kid's in Community.


I help maintain order in the classroom. Greeted Kid's. Made them feel welcome. Other duties as needed...which included helping with the teaching, set up and cleanup. 

Timeline

Dunkin Donuts

Calli Cardeniez
06.2023 - Current

Cashier

Hy-Vee
02.2021 - 05.2023

Cashier

Hobby Lobby
10.2020 - 01.2021

Cafeteria Assistant

Kearney Public Schools
10.2017 - 10.2020

Small Business Owner

In The Loop, NE
02.2015 - Current

No Degree - Studio Art Degree

University of Nebraska At Kearney

Fine Arts & Elementary Education

Sterling College

High School Diploma -

Kearney High School`

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Pilar Nelsen