Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Pilar Peppler

Mesa,AZ

Summary

Dynamic showroom designer with expertise in visual merchandising and customer service at American Furniture Warehouse Co. Proven track record in creating compelling design concepts and enhancing sales strategies. Adept at inventory management and building strong client relationships, driving customer satisfaction and loyalty through tailored solutions.

Overview

22
22
years of professional experience

Work History

Showroom Designer

American Furniture Warehouse Co
Mesa, AZ
01.2017 - 04.2025
  • Advised customers on proper care instructions for furniture items purchased from the showroom.
  • Attended trade shows and industry events to stay abreast of emerging design trends.
  • Ensured stock levels were maintained by tracking inventory movements and restocking as needed.
  • Trained new staff members on company policies, procedures, systems and customer service techniques.
  • Created design concepts for showroom floor displays, incorporating current trends and customer preferences.
  • Developed a comprehensive knowledge of product offerings to better serve clients.
  • Performed daily maintenance tasks such as dusting, vacuuming, polishing and cleaning displays.
  • Consulted with store management on merchandising strategies to maximize sales potential.
  • Conducted regular walkthroughs of the showroom floor to ensure proper presentation of inventory.
  • Assisted customers in selecting furnishings that fit their needs and budget.
  • Built strong relationships with customers through excellent service delivery and follow-up communication.
  • Organized products in the showroom according to manufacturer guidelines and brand standards.
  • Kept showroom and sales floor clean and well-organized.
  • Kept showroom samples and catalog library in pristine condition for customers.
  • Selected furniture, light fixtures and accessories to create unique and inviting rooms to meet customer vision.
  • Assisted clients successfully by choosing furnishings consistent with preferences and budget.

Visual Merchandiser

JCPenney
Mesa, AZ
01.2003 - 01.2017
  • Assessed inventory levels and restocked items as needed to maintain attractive displays.
  • Maintained a high level of organization and cleanliness throughout the store.
  • Adhered strictly to safety regulations when handling hazardous materials such as ladders or power tools.
  • Managed an efficient workflow between the Visual Merchandising department and other departments within the company.
  • Created window and in-store displays to promote new product launches.
  • Inspected existing displays regularly to ensure they were up to company standards.
  • Ensured all signage was up-to-date and accurately reflected current promotions.
  • Assisted in developing strategies for increasing sales by using visual merchandising techniques.
  • Assisted customers in locating items within the store or online catalogs.
  • Organized store layout, fixtures and visual merchandising standards.
  • Developed creative visual displays to showcase products and attract customers.
  • Planned seasonal changes in store layouts, including decorations, props and other visuals.
  • Created innovative floor plans to maximize visibility of merchandise.
  • Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.
  • Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
  • Presented updated floor plans and design strategy to store management.
  • Oversaw the creation of in-store signage and promotional materials to complement visual merchandising efforts.
  • Consulted with management and advertising teams to plan optimal promotions.
  • Reviewed and adjusted lighting to highlight key products and create inviting store environments.
  • Developed and implemented seasonal merchandising plans to reflect current trends and promotions.
  • Led seasonal changeovers, ensuring timely updates to displays to maintain fresh and engaging customer experiences.
  • Executed merchandising and floor moves based on seasonal changes, business needs and trends.
  • Constructed and installed signs and sale banners for special events and clearances.
  • Created presentation of merchandise to engage customers and help stimulate sales activity.
  • Helped customers locate desired items and assisted with carrying heavy loads.
  • Cleaned and organized display cases, shelves and aisles.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Planned commercial displays to entice and appeal to customers.

Education

Bryant HS
Queens, NY

Skills

  • Visual merchandising
  • Customer service
  • Inventory management
  • Design concept creation
  • Sales strategies
  • Product knowledge

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Showroom Designer

American Furniture Warehouse Co
01.2017 - 04.2025

Visual Merchandiser

JCPenney
01.2003 - 01.2017

Bryant HS

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