To utilize my customer service skills in a challenging and growth-oriented environment.
Professional caregiver with strong background in early childhood education. Proven expertise in creating engaging learning environments and fostering children's social and emotional development. Adept at team collaboration, flexible to changing needs, and driven to achieve impactful results. Skilled in classroom management, curriculum development, and child safety protocols.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Daycare Teacher
Kiddie Academy
Rosenberg, TX
09.2023 - Current
Designed and implemented engaging lesson plans tailored to diverse learning styles.
Fostered a safe and nurturing environment for children's emotional and social development.
Collaborated with parents to establish effective communication regarding child progress and needs.
Developed age-appropriate activities that promote physical, cognitive, and creative skills in children.
Enhanced curriculum by integrating technology and hands-on learning experiences for children.
Package Handler/Sorter/Driver
UPS
Ontario, CA
10.2018 - 02.2022
Sort small packages into trays and special bags to be loaded into trailers.
1. Unloading packages from trailers on to conveyors.
2. A lot of lifting and lowering packages of all shapes and sizes.
3. Delivery driver
Cosmetologist/ Makeup Artist/ Salon Manager
Salon de Sola
Lomita, CA
01.2013 - 02.2022
Determine clients' requirements by conferring with them in detail
Provide information to clients regarding the type of hairstyle and treatment suitable for them
Cut or trim hair using clippers and scissors
Provide bleaching, coloring, waving and straightening services
Perform blow-dry services
Trim mustaches and beards
Operate cash registers
Perform limited reception duties
Sell salon or barber shop's retail products
Provide advice to clients regarding hair products and care
Provide appropriate post-cutting guidelines
Ensure proper cleanliness of work areas
Maintain and sanitize hair cutting tools and salon instruments
Train newly hired hair stylists in a proactive manner
Maintain appointment calendars and customer databases
Sales Associate/ Stock/ Cashier/ Consultant on Products
BSG, LLC
Torrance, CA
01.2010 - 01.2013
Courteously greet customers and efficiently process transactions within busy, fast-paced retail environments.
Operate cash register, scanners and computers to itemize and total customer purchases; collect payments and make change for cash transactions; and balance drawer at the end of each shift.
Assist with store stocking, floor-sets and opening/closing procedures.
Displayed a positive, helpful attitude on a daily basis that was consistently praised by customers and employers alike.
Server, Cashier
Kotosh
Lomita, CA
01.2008 - 01.2010
Utilize knowledge of the food menu, wine & liquor menu, ingredients in specialty drinks to make the perfect recommendation for each customer.
Perform stocking duties and inventory maintenance before, during, and after every shift.
Clearing and setting tables, always handling try to serve food.
Responsible for closing duties, restocking beer/liquor bottles, cleaning and garbage disposing.
Maintained clean and professional upscale appearance.
Legal Assistant/ Receptionist
Disability Group Incorporated
Los Angeles, CA
01.2009 - 01.2009
Answer phones; operate switchboard; send and process retainer agreements; contact potential clients;
Contact doctors offices, hospitals & medical clinics to request for medical records for new clients;
Reconcile all yellow page phone calls; send welcome packets; data entry
Office Manager
West Coast Maintenance, Inc
Gardena, CA
01.2006 - 01.2008
Answered phones; assisted clients and potential clients with issues and inquires about the company;
Distributed mail for the president of the company, the director of operations and the janitorial supervisor;
Made copies of proposals, insurance documents, excel spreadsheets, letters and all legal documents for the president and the director of operations; filing; updated excel spreadsheets for all events, job locations, employee cell phone numbers and employee alarm codes; maintained employee hours for payroll using QuickBooks; handled all vendor issues with back orders as well as checking all products on delivery days; ran errands for business meetings; researched online for business development; ordered office supplies; maintained contacts on QuickBooks and Microsoft Outlook; coordinated client materials using a monthly budget; resolved issues via phone or email with clients, vendors & employees in both English and Spanish; filed workers compensation claims, auto insurance claims and all other work related accidents; handled all travel arrangements; handled all shipping operations with UPS, FedEx and USPS
Server
Chili's
San Diego, CA
01.2003 - 01.2006
Set tables; took orders; served food and drinks; cleaned tables; handled to-go orders
Transportation Claims Analyst
American Honda Motor Corporation
Torrance, CA
01.2001 - 01.2003
Served as a claims analyst and handled all the responsibilities of this position efficiently and successfully;
These duties are as follows: answered phones; made copies; filed; tracked vehicle damages during transportation;