Pilar Silva
Bay,PR
Summary
Professional with extensive experience, friendly and eager to work. I have excellent ability to adapt in all kinds of environments and clear goals orientations. I seek to be part of a team and company that supports me in my personal development, using my knowledge acquired during my career.
Overview
10
10
years of professional experience
Work History
Pre Authorization Specialist
Five star services Inc.
05.2021 - 08.2023
- Access the assigned cases dates of the day.
- Updated the productivity sheet and the log responses forms with all the patient information.
- Studies and analyzes each patient to determine which one qualifies to process the Pre-authorization request, following the guidelines And other documentation provided for the review.
- Processes and completes the required forms and submit them to the Workers Compensation Medical Portal.
- Audits the case to identify any errors prior to notifying the client of its completeness to be able to submit.
Telesales Representative
Well-Done Media
12.2020 - 05.2021
- Access the registration table with all the future prospect name and phone numbers.
- Make and Answered telephone calls from interested customers to persuasively discuss offerings.
- Asked pertinent questions to understand customer requirements.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Opened new accounts and documented personal, demographic, and payment information in system.
- Followed up with customers to solicit further sales.
Bakery Clark
Supermercados Pueblo
09.2014 - 12.2020
- Confection cakes and others bakery products.
- Maintain the products quality's and rotation.
- Make orders and due the inventory.
- Cook, prepare and served breakfast and lunch.
- Manage and balance the cash register.
- Provide customer service.
- Work under pressure and very little supervision.
Team Member
Church’s Chicken
05.2013 - 10.2014
- Manage and balance the cash register.
- Provide customer service.
- Prepare and service breakfast and lunch.
- Work under pressure.
Education
BBA - Business Administration in Marketing
Universidad Central De Bayamón
Bayamón 05.2020
International Bakery And Pastry -
Instituto De Banca Y Comercio
Bayamón 08.2014
Skills
- Bilingual Spanish and English
- Office Supplies and Inventory
- Outbound Calls
- Application Reviews
- Work under pressure And with little supervision
- I am a fast learners
- Customer Satisfaction
- Cash Register Operations
- Critical Thinking
- Computers programs
- Microsoft Word
- Excel
- Power Point
- Outlook
- Google Drive
- Gmail
Timeline
Pre Authorization Specialist
Five star services Inc.
05.2021 - 08.2023
Telesales Representative
Well-Done Media
12.2020 - 05.2021
Bakery Clark
Supermercados Pueblo
09.2014 - 12.2020
Team Member
Church’s Chicken
05.2013 - 10.2014
BBA - Business Administration in Marketing
Universidad Central De Bayamón
International Bakery And Pastry -
Instituto De Banca Y Comercio
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