Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Pillar Djuric

Morton Grove,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction.

Overview

1
1
year of professional experience

Work History

Clothing Brand Owner

Donna Boutique
Chicago, IL
04.2022 - Current
  • Developed my own clothing and apparel business. From concept to current operations.
  • Developed and implemented a business plan which is based on importing select and unique clothing and apparel from South American wholesalers
  • Developed a brand and marketing program for nationwide sales in the United States
  • Managed all social media content and organized events that were successful in promoting my brand and generating brand awareness among our core customers.


Receptionist

Freeze & Float
Chicago, IL
01.2022 - 04.2022
  • Proficient with the point of sale system and it's functions as they relate to operating the float tanks, cryotherapy equipment and saunas.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records. Developed an intake form to gain better understanding of the client's experience and preferences.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone or postal mail.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Restaurant Team Member

Brazilian Bowl
Chicago, IL
06.2016 - 06.2016
  • Greeted guests pleasantly and answered menu questions.
  • Operated register to process payments and collect cash payment for order totals.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Cleared trays and removed trash from tables before sanitizing surfaces.

Education

Bachelor of Arts -

Universidade Federal De Juiz De Fora (UFJF)
Brazil
01.2015

Skills

  • Managing Employees
  • Customer and Vendors Transactions
  • Managing Reception Area
  • Managing Cash Register and POS
  • Productivity and Efficiency
  • Managing Appointments
  • Efficiently Replace Cancelled Appointments
  • Creating Positive Work Environment
  • Guest Registration
  • Making Reservations

Languages

Portuguese
Native or Bilingual
English
Professional Working

Timeline

Clothing Brand Owner

Donna Boutique
04.2022 - Current

Receptionist

Freeze & Float
01.2022 - 04.2022

Restaurant Team Member

Brazilian Bowl
06.2016 - 06.2016

Bachelor of Arts -

Universidade Federal De Juiz De Fora (UFJF)

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Pillar Djuric