Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Amazon account manager
Amazon account manager
04.2016 - Current
Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Sourced materials to keep up with production goals and meet customer demands.
Utilized data analysis tools to identify and resolve production issues.
Optimized product listings for search engines to increase visibility and drive traffic to listings.
Negotiated terms with suppliers to secure discounts and promotional opportunities.
Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
Analyzed customer trends and provided insights to improve customer experience.
Analyzed customer feedback to identify areas of improvement in online shopping experience.
Created promotional campaigns to boost sales and drive customer loyalty.
Researched and developed new products to meet customer demands.
Managed customer service inquiries and complaints for customer satisfaction.