Pinder Pointer
Summary
Talented Dietary Aide skilled in nutrition and food preparation. Accustomed to caring for large numbers of patients in nursing home and hospital settings. Skilled in daily food prep, stocking and cleaning. Resourceful Dietary Aide with extensive knowledge of food service practices and proven [Prepping] skills. Compassionate and detail-oriented worker with dedication to safety and productivity. Extensive knowled and Creating meal services
Overview
21
21
years of professional experience
Work History
Dietary Aide
Oak Plains Academy
04.2022 - Current
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
- Maintained strict levels of cleanliness for tables, floors and prep areas.
- Cleared tables and removed dishes, trays and utensils from dining room to dishwashing area.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Assisted in maintaining dry storage areas and handling unpacking, dating and rotating of food and non-food supplies as directed.
- Increased aide productivity by working closely with staff to redesign cleaning protocols, processes and workflows.
- Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
Patient Service Representative
Vanderbilt Medical Center
11.2006 - 09.2013
- Assisted patients in filling out check-in and payment paperwork.
- Took copayments and compiled daily financial records.
- Used [Software] to schedule appointments.
- Balanced deposits and credit card payments each day.
- Followed document protocols to safeguard confidentiality of patient records.
- Facilitated communication between patients and various departments and staff.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Organized patient records and database to facilitate information storage and retrieval.
PBX Telephone Operator
Nashville Medical Group
04.1996 - 08.2001
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Connected callers with appropriate professional, department or business.
- Operated switchboard and routed incoming calls to appropriate departments.
- Maintained accurate records of calls placed and received.
- Collected and verified telephone numbers, addresses and proper spelling of names.
- Maintained up-to-date knowledge of emergency call procedures.
- Attended safety training meetings to learn procedures for handling medical and fire emergency calls.
- Received incoming calls and paged individuals and departments over PA system.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Managed telephone switchboard of [Number] personnel and routed internal and external calls to provide quick connection.
PBX Hotel Operator
Opryland Hotel
05.1988 - 07.1996
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Connected callers with appropriate professional, department or business.
- Operated switchboard and routed incoming calls to appropriate departments.
- Maintained accurate records of calls placed and received.
- Maintained up-to-date knowledge of emergency call procedures.
- Collected and verified telephone numbers, addresses and proper spelling of names.
- Logged and routed incoming mail, conducted data entry and prepared outgoing mail.
- Received incoming calls and paged individuals and departments over PA system.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Managed telephone switchboard of [Number] personnel and routed internal and external calls to provide quick connection.
- Operated digital paging system to notify recipients of incoming calls.
- Monitored automated systems for placing collect calls and intervened for callers needing assistance.
Education
Certificate - Data Entry
Tennessee Technological University
Nashville, TN04.2010
Skills
- Food Safety
- Issue Resolution
- Meal Preparation
- Equipment Cleaning
- First Aid
- Time Management
- Regulations Compliance
- Computer Skills
- Product Stocking and Rotation
- Judgment and Decision-Making
- Proper Storage Procedures
- Game Preparation
Baking, Rolling Skating
Creating and designing cakes,pies, and cupcakes
Accomplishments
Employer of the Month
Employer of the Year
Opryland Hotel
Employer of the
Opryland Hotel I was the Employee of the Month
Then the Employee of the Year
Timeline
Dietary Aide
Oak Plains Academy
04.2022 - Current
Patient Service Representative
Vanderbilt Medical Center
11.2006 - 09.2013
PBX Telephone Operator
Nashville Medical Group
04.1996 - 08.2001
PBX Hotel Operator
Opryland Hotel
05.1988 - 07.1996
Certificate - Data Entry
Tennessee Technological University
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