Drake Lorenzen-Romero
Portland,OR
Summary
Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
8
8
years of professional experience
Work History
Packaging and Order Manager
Laurie + Maryjane
04.2022 - 12.2023
- Prioritized urgent requests effectively to minimize disruptions within the supply chain while meeting customer expectations consistently.
- Evaluated team performance regularly, identifying areas of improvement and providing constructive feedback for continuous development.
- Managed high-volume orders, maintaining accuracy, timeliness, and quality in a fast-paced environment.
- Cultivated positive relationships with key clients, fostering trust and loyalty through consistent delivery of exceptional service.
Food Cart Assistant
Roll & Bowl Astoria
06.2021 - 12.2022
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
Garlic Salesman
That's Good Garlic!
06.2021 - 10.2022
- Promoted and up-sold products and services to meet needs of customers.
- Loaded and unloaded boxes and pallets of merchandise.
- Educated potential customers on all aspects of the product.
- Managed self and all daily operations of the booth.
Ice Cream Churner
Frite And Scoop Astoria
02.2020 - 08.2020
- Kept work area tidy and sanitary, promptly addressing spills and other messes.
- Greeted incoming customers and provided reliable, friendly customer service.
- Cooked and churned custard on schedule.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
Jewelry Maker
Lucky Liberty Rings
01.2016 - 01.2020
- Maintained equipment in good working order, completing adjustments and repairs to promote longevity.
- Fabricated pieces by hand and using specialized equipment.
- Modified designs to meet client demands.
- Constructed both one-off and mass-produced items with skilled finishing work.
Education
High School Diploma -
Astoria Senior High School
Astoria, OR06.2019
Skills
- Problem Solving
- Cleaning and Sanitizing
- Quality Assessment
- Kitchen Staff Support
- Proper Food Storage
- Verbal and Written Communication
- Customer Service
- Reliable and Punctual
Timeline
Packaging and Order Manager
Laurie + Maryjane
04.2022 - 12.2023
Food Cart Assistant
Roll & Bowl Astoria
06.2021 - 12.2022
Garlic Salesman
That's Good Garlic!
06.2021 - 10.2022
Ice Cream Churner
Frite And Scoop Astoria
02.2020 - 08.2020
Jewelry Maker
Lucky Liberty Rings
01.2016 - 01.2020
High School Diploma -
Astoria Senior High School
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